Yosimi Sanchez
Saugus,Massachusetts
Summary
Proven Personal Assistant at Tempus Unlimited, adept in time management and customer service, significantly improved executive efficiency. Excelled in multitasking, maintaining strong work ethics, and fostering client relationships through effective communication and creative problem-solving. Achieved notable enhancements in process optimization and client satisfaction without specific numerical quantification. Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in [Software] and correspondence management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Assistant
Tempus Unlimited
Salem, MA
09.2019 - 01.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Attended meetings, took notes and tracked action items.
Personal Care Assistant
Tempus Unlimited
Salem, MA
09.2019 - 01.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
Associate of Science -
NorthShore Community College
Lynn, MA05.2023
Associate of Arts -
Northshore Community College
Lynn, MA05.2008
High School Diploma -
Jose Maria Travieso Soto
Santo Domingo, Dominican Republic05.2004
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Creative Thinking Capacity
- Attention to Detail
- Strong Problem Solver
Certification
- PCA - Personal Care Aide
- PCHM - Personal Care Homemaker
- PCW - Personal Care Worker
- CARE0107 Training - working with aging population
- CARE0700 Training-maintaining a clean & healthy environments (infection control)
- CARE1200-introduction to dementia care
- CARE0202-clients rights,HIPAA & Elder abuse prevention
- CARE0536-body systems common diseases
- CPR
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Personal Assistant
Tempus Unlimited
09.2019 - 01.2024
Personal Care Assistant
Tempus Unlimited
09.2019 - 01.2024
Associate of Science -
NorthShore Community College
Associate of Arts -
Northshore Community College
High School Diploma -
Jose Maria Travieso Soto