Yoslyne Thompson
Homestead,FL
Summary
Adept at inmate monitoring and delivering exceptional customer service, my tenure at Homestead Correctional Institution honed my skills in surveillance and fostering a safe, productive environment. Demonstrated leadership in supervising teams and ensuring compliance with safety regulations, I excel in high-stakes settings, prioritizing work and setting ambitious goals.
Overview
7
7
years of professional experience
Work History
Bakery Manager
Sprouts Farmers Market Inc.
Homestead, FL
02.2022 - Current
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Led hiring, training, and supervising bakery staff, fostering a collaborative and productive work environment.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Security Rover
Guardian Security Services
Fort Lauderdale, FL
08.2020 - 12.2021
- Identified suspicious activity to determine appropriate response.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Responded quickly to emergency situations and provided assistance when needed.
- Monitored CCTV systems to ensure safety and security of premises.
- Reviewed surveillance tapes regularly and notified appropriate personnel of any irregularities found.
- Conducted routine inspections of access points, doors, and windows to ensure they are secure.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored CCTV footage for any suspicious activity or behavior.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Enforced safety regulations in order to maintain a safe work environment.
Correctional Officer
Homestead Correctional Institution
Homestead, FL
05.2019 - 07.2020
- Conducted headcounts to ensure that all inmates were accounted for.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Instructed inmates in work assignments and explained tasks.
- Conducted fire, safety and sanitation inspections.
- Detected potential threats and quickly defused conflicts.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Inspected cells and conducted random searches of common areas.
Bakery Assistant
sweet savannahs
Marathon , FL
02.2018 - 03.2019
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Alerted management to broken utensils and operation problems with ovens, coffee machines and registers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Organized storage areas to ensure efficient use of space and easy access to items needed for production.
Education
High School Diploma -
Marathon High School
Marathon Fl06-2015
Some College (No Degree) -
Miami Dade College
Miami, FLSkills
- Inmate monitoring
- Perimeter control
- Radio communication
- Observation
- Patrol procedures
- Contraband inspections
- Surveillance
- Shift scheduling
- Work prioritization
- Goal setting
- Excellent customer service skills
Timeline
Bakery Manager
Sprouts Farmers Market Inc.
02.2022 - Current
Security Rover
Guardian Security Services
08.2020 - 12.2021
Correctional Officer
Homestead Correctional Institution
05.2019 - 07.2020
Bakery Assistant
sweet savannahs
02.2018 - 03.2019
High School Diploma -
Marathon High School
Some College (No Degree) -
Miami Dade College
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