Yosselin Palafox
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Equipped with strong problem-solving abilities, and willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Manager
Portillo's
06.2024 - Current
- Assisted in daily operations to ensure smooth restaurant functioning.
- Learned safety protocols and maintained cleanliness standards in dining areas.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Monitored inventory levels and assisted in stock management activities.
- Participated in staff meetings to discuss operational improvements and team goals.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
High School Diploma -
Willowbrook High School
Skills
- Team management
- Inventory management
- Personnel oversight
- Effective shift oversight
Certification
Food Protection Manager
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Portillo's
06.2024 - Current
High School Diploma -
Willowbrook High School
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