YOSSI REDLICH

• Website maintenance – Research and implementation of plug-ins, email and domain integrations, credit card processing and customizations
• Various other integrations including Shipstation, Woocommerce, and Stripe
• Property Management Software implementation - Including integrations of pricing, calendar syncing, and channel management
• Project management software setup and integrations
• Setting up workflows in softwares such as Trello, Asana, and Notion
• Email Design, content creation, and management
• Creating, designing, and sending out dynamic and personalized emails, as well as keeping track of lists and statistics and integrations., Gathered requirements and gauged project scope before engaging in general maintenance using the ChabadOne web platform
• (A Custom CMS used to service 1000s of Chabad institutions
• It is similar to Wordpress) Consistently fulfilled 100% of client specifications
• Provided web development client training for 20+ Chabad houses to empower customers to maintain their database
• Informed clients on standard preventive maintenance practices
• Designed, developed, and launched multiple websites.

Set up an airbnb from Scratch to superhost. All 5 star reviews.

managed construction and renovation

set up website, airbnb listing, as well as a variety of other thrid party tools to manage the airbnb

• Configured, maintained, and enhanced the in-house network of servers, desktops, Hyper-V printers, and network devices
• Leveraged software/hardware knowledge to provide swift and precise resolution of IT issues
• Offered a full suite of desktop/server support and IT help desk functions for all applications and issues
• Resolved 15+ client/colleague emails and phone calls per day regarding troubleshooting requests
• Maintained positive relationships with 10+ support vendors and assisted in negotiating contracts
• Researched the latest software/hardware to update company systems to industry standards
• Conducted B2B sales and client management of ancillary services to 1500+ clients
• Upselling services that cost $300+/month Created standardized procedures for computer customization, data recovery, and repair of hardware/software, printing, installation, word-processing, email, and operating systems issues
• Worked with teams of technicians to deliver outstanding customer support
• Maintained a high degree of availability for in-person and remote chat support
• Troubleshooted and resolved 10+ tickets per day
• Handled network installation of hardware/software, LAN/WAN setup, VOIP PBX, routers/switches, and security management.

• Conduct all aspects of quality control for the leading tefillin strap manufacturer and prepared products for wholesale
• Trusted to analyze data to ensure quality control for products
• Proactively calibrated and maintained production instruments
• Deployed key process and quality controls that improved the quality of finished products
• Consistently delivered project results below budget by formulating and deploying novel policies.