Yossie (Yossaif) Lebovic
Pembroke Pines,Florida
Summary
Dependable operations and customer-service professional with experience in transportation safety, team coordination, and compliance. Adept at managing fast-paced logistics, resolving issues during irregular operations, and maintaining exceptional service standards. Brings strong leadership abilities, safety awareness, and emergency response experience (former EMT). Known for staying calm under pressure and delivering consistent, reliable performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Home Health Care Concierge Service
Private Client Care Services
01.2023 - Current
- Coordinate complex daily logistics including appointments, transportation, scheduling, and multi-department communication.
- Maintain strict compliance with safety, privacy, and medication protocols.
- Provide calm, customer-focused support during sensitive situations, ensuring client comfort and satisfaction.
- Collaborate with physicians, therapists, and service providers to ensure regulated and seamless care.
- Manage household operations including grocery planning, menu creation, supply acquisition, and task prioritization.
Transportation Driver
Uber/Lyft
01.2019 - 01.2023
- Maintained a 5-star rating for exceptional customer service, safety, and reliability.
- Followed strict transportation safety regulations and company guidelines.
- Used strategic real-time route planning to optimize operations and support time-sensitive travel needs.
- Demonstrated professionalism and adaptability in high-volume, dynamic conditions.Maintained a 5-star rating by providing reliable transportation services, ensuring timely pickups and drop-offs, practicing safe driving habits, and delivering excellent customer service. Utilized strategic route planning to maximize revenue and enhance customer satisfaction.
Case Manager
Hudson Valley Community Services
01.2017 - 01.2019
- Coordinated with hospitals, clinics, and service providers to ensure timely support and clear communication.
- Conducted home visits and intake assessments, maintaining detailed documentation aligned with compliance standards.
- Ensured regulated handling of confidential information and continuity of care for clients.
- Managed caseloads, monitored progress, and resolved client issues with professionalism.
Independent Food Compliance Supervisor
RCBC
01.2011 - 01.2016
- Enforced strict health, safety, and compliance standards in multiple food service environments.
- Trained staff in operational procedures, safety protocols, and inspection readiness.
- Oversaw inventory control, shipment verification, and vendor coordination.
- Worked with management and contractors to maintain operational consistency.
Education
A.A. - Rabbinic Studies
Rabbinical College of America
Morristown, NJBachelor of Science - Independent Studies
Fairleigh Dickinson University
Teaneck, NJ02.2016
Skills
- Clear and approachable teaching style
- Adaptable in diverse work settings
- Consistent work organization
- Strong understanding of local geography
- Adaptability & Shift Flexibility
- Experienced in Hebrew and Yiddish language
Certification
NJ EMTB expiration 2017-12-31
Timeline
Home Health Care Concierge Service
Private Client Care Services
01.2023 - Current
Transportation Driver
Uber/Lyft
01.2019 - 01.2023
Case Manager
Hudson Valley Community Services
01.2017 - 01.2019
Independent Food Compliance Supervisor
RCBC
01.2011 - 01.2016
Bachelor of Science - Independent Studies
Fairleigh Dickinson University
A.A. - Rabbinic Studies
Rabbinical College of America