Youa Buchanan

* Oversee day-to-day operations in the Safety Dept. Report to Safety Director and CEO. Generate SOP for owner operators and sub-contractors’ agreement in DocuSign and submit to Safety Director for approval.

* Develops and maintains regulatory and compliance programs to ensure Association assets are safe and in compliance with safety regulations and best practices.

* Work with other departments to conduct physical fleet, walk-around inspections to maintain safe operations. Monitor company’s monthly CSA scores.

* Reviews and analysis of safety policies, procedures, and company’s certification is up to date. Coordinates with contractors for safety program review and breach of contract if necessary.

* Review, interview and process new applications for owner-operators, company drivers, sub-contractors.

* Oversee of random drug and alcohol program, as well as pre-employment testing. Monitors all drug and alcohol required by FMCSA section 382, properly tracked and updated.

* Ensures drivers qualification file is up to date, 90-day inspection, CDL, MVR, Medical are compliant with DOT FMCSA clearinghouse state regulations.

* Oversee Accident reporting, workers comp and occupational insurance. Work with insurance companies, law firms, terminal locations and prepare claim files for liability.

* Assist Safety Director with auditing electronic logs for violations, unassigned miles, and speeding violations.

* Report to owners of the company and VP.

* Assist the hiring process, including advertising open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, and drafting offer letters.

* Oversee of daily operations in various sectors, customers and vendors. Assist in responding to customer inquiries, serve as customer service representative, and model and ensure the best customer service practices.

* Work with supply chain companies, process orders, shipping and billing invoices and expense reports.

* Monitoring the manufacturing process to ensure quality products, including production planning, production control, and quality control.

* Manage work allocation, training, promotion and evaluate performance and make recommendations for personnel actions.

* Developed and maintained relationships with external vendors and suppliers.

* Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

* Updated client accounts with new information and verified for credit approvals.

* Referred delinquent accounts to collections department and outside resources.

* Assist past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.

* Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.

* Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.

* Assisted Controller in the preparation of monthly financial statements for timely and accurate reporting to management. Reconciled account in general ledger by comparing statement each month.

* Negotiate repayment terms, loan interest rates, and other conditions with clients.

* Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.

* Analyzed invoices to detect discrepancies, invoicing and billing and duplicate payments and overpayments.

* Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

* Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.