YOUA XIONG
Lab Associate III
Sacramento,CA
Summary
Public Health student specializing in Healthcare Administration, combining extensive experience in medical laboratory operations with expertise in healthcare operations, data analysis, OSHA and HIPAA compliance, and quality assurance. Led safety initiatives and improved processes to enhance patient care and organizational efficiency. Supported scientific research through effective laboratory techniques and a commitment to maintaining safety standards.
Overview
22
22
years of professional experience
Work History
Lab Associate III, Microbiology
Quest Diagnostics
09.2015 - Current
- Perform high-complexity assays and prepare clinical specimens in compliance with OSHA and HIPAA standards.
- Manage inventory, reagents, and laboratory equipment including Vitek-2, WASP, and BACTEC, PYLO to ensure accurate results and workflow efficiency.
- Managed inventory, reagents, and laboratory equipment including Vitek-2, WASP, and BACTEC, PYLO to ensure accuracy of results and maintain workflow efficiency.
- Developed and documented Standard Operating Procedures (SOPs) to enhance laboratory compliance and facilitate training.
EHR IT EPIC Support Analyst Intern
WellSpace Health
01.2026 - 05.2026
- Supported healthcare operations through EPIC electronic health record (EHR) system workflows and patient chart management.
- Assisted with patient merge processes to ensure accurate medical record documentation and data integrity.
- Participated in daily EHR support meetings and collaborated with healthcare teams to resolve workflow and technical issues.
- Monitored and documented healthcare information system processes, ensuring confidentiality and HIPAA compliance.
- Worked with multidisciplinary teams to improve communication, workflow efficiency, and patient information accuracy.
- Gained experience with EPIC Hyperspace, healthcare operations, and clinical support systems in a community healthcare setting.
- Increased efficiency of problem-solving by implementing automated diagnostics tools for common issues.
- Developed documentation that improved knowledge sharing among team members and streamlined EHR support.
- Collaborated with cross-functional teams to implement solutions that improved system performance and user experience.
Staff Research Associate
UC Davis Health
03.2022 - 09.2022
- Processed patient samples and extracted DNA, ensuring compliance with HIPAA and safety protocols to protect patient confidentiality.
- Updated safety hazardous SOPs and coordinated laboratory specimen shipments, enhancing operational efficiency in external testing facilities.
- Collaborated with health and safety teams on chemical disposal and risk management, ensuring adherence to regulatory compliance.
Specimen Technician II
Quest Diagnostics
11.2004 - 09.2015
- Processed and entered 1,000+ daily specimens with accuracy and confidentiality using Laboratory Information Systems (LIS).
- Analyzed test requests and ensured sample integrity, supporting resolution of workflow issues to maintain operational efficiency.
- Collaborated with team members to apply quality assurance and continuous improvement practices, enhancing overall lab performance.
Education
B.S. - Healthcare Administration
California State University
Sacramento05-2026
A.S. - General Science
American River College
Sacramento, CA05-2024
High School Diploma -
John F. Kennedy High School
Sacramento, CA05-2002
Skills
Microbial identification
Medical laboratory techniques
Microbiological quality assurance
Laboratory workflow management
Regulatory compliance proficiency
LIS software proficiency
EHR system proficiency
Health data analysis
Process optimization
Analytical problem solving
Cross-functional collaboration
Accomplishments
- Maintained accurate specimen processing and labeling to support efficient laboratory operations
- Assisted in maintaining quality control standards and regulatory compliance within the laboratory
- Supported high-volume laboratory workflow while ensuring attention to detail and accuracy
- Collaborated with laboratory staff to improve workflow efficiency and turnaround times
- Demonstrated strong organizational skills in handling patient specimens and laboratory documentation
- Contributed to accurate data entry and laboratory information system (LIS) documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
EHR IT EPIC Support Analyst Intern
WellSpace Health
01.2026 - 05.2026
Staff Research Associate
UC Davis Health
03.2022 - 09.2022
Lab Associate III, Microbiology
Quest Diagnostics
09.2015 - Current
Specimen Technician II
Quest Diagnostics
11.2004 - 09.2015
B.S. - Healthcare Administration
California State University
A.S. - General Science
American River College
High School Diploma -
John F. Kennedy High School