Youana Sofian
Summary
Dynamic and results-oriented professional with experience at Bayonne Youth Center, adept in administrative efficiency and customer service excellence. Demonstrated ability to enhance procedural accuracy and guest satisfaction, alongside strong communication and active listening skills. Proven track record in emergency response and team support, ensuring safety and operational success.
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
Certification
Work History
Secretary Intern
Bayonne Youth Center
06.2024 - 10.2024
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Lifeguard
Hudson Pool Management
05.2024 - 09.2024
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
Education
Degree Upcoming -
Bayonne High School
Bayonne, NJ06-2026
Skills
- Communication proficiency
- Active listening
- Customer service
- Social media
- Schedule maintenance
- Team member support
- Strong work ethic
- Positive and professional
- Exceptional customer service
Certification
- First Aid/CPR Certified
Languages
Arabic
Native or Bilingual
Interests
- Engage in food photography and share culinary creations on social media
- Cooking for friends and family gatherings
- Learn new cooking techniques and expanding my culinary skills
- Volunteer Work
- Youth Development Programs
- Provide guidance and support as a youth mentor
- Participate in fundraising events to support local charities, schools, or community projects
- Swimming since I was 7 years old and competitively since Freshman year and predicted team captain
Extracurricular activities
1. Robotics Team leader with a focus on outreach and Social Media such as Instagram, creating newsletter and business cards
2. Physics club member for the past 5 months working on various physics-based projects
3. Model UN delegate with experience in communication with other individuals
4. Mentorship at local business learning about interactions between costumers and management
Timeline
Secretary Intern
Bayonne Youth Center
06.2024 - 10.2024
Lifeguard
Hudson Pool Management
05.2024 - 09.2024
Degree Upcoming -
Bayonne High School
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