Results-oriented Human Resources professional with 11 years of experience in personnel operations and HR process improvement. Skilled in identifying gaps and redesigning workflows to enhance accuracy and compliance. Expertise in managing sensitive cases and fostering team development, contributing to operational efficiency and organizational readiness.
Overview
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1
Language
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Certification
13
13
years of professional experience
Work History
Legal Administrator
U.S. Army Reserve
Horsham, PA
04.2026 - Current
Coordinated case management processes, improving workflow efficiency for legal proceedings.
Managed legal documentation and correspondence to ensure compliance with military regulations.
Assisted in maintaining accurate records within electronic filing systems for legal cases.
Developed training materials and conducted sessions to enhance staff understanding of legal protocols.
Collaborated effectively with colleagues across various departments to support the overall success of the legal team.
Implemented new software programs to improve efficiency within the legal team, leading to increased productivity.
Human Resources Manager
U.S. Army - Active Guard Reserve Program
Augusta, GA
04.2020 - 04.2026
Led HR operations for 740+ personnel across multiple locations, ensuring accurate, timely, and compliant personnel support.
Managed sensitive legal, administrative, payroll, and benefits actions with 100% compliance across domestic and overseas environments.
Developed and revised HR and legal SOPs, improving organizational accuracy by 72% and standardizing workflows across units.
Streamlined onboarding processes, improving new‑employee integration and readiness.
Conducted training for personnel at all levels, strengthening understanding of HR policies, systems, and procedures.
Oversaw compliance with federal regulations and organizational policies, ensuring consistent adherence across diverse teams.
Eliminated financial discrepancies through detailed payroll and benefits program management across multiple locations.
Supported leadership with strategic workforce planning to align staffing with operational goals.
Earned multiple commendations for excellence in HR and legal case management.
Selected for Warrant Officer commissioning on first submission based on HR leadership performance
Human Resources Specialist
U.S. Army Reserve
San Diego, CA
05.2015 - 04.2020
Collaborated with leadership to align HR strategies with organizational goals, driving overall business success.
Processed incoming and outgoing mail to ensure timely delivery.
Maintained accurate records of shipments and receipts.
Asset Protection Manager Supervisor
GMI Security
Riverside, CA
01.2018 - 01.2019
Achieved promotion over senior peers within three months of employment.
Developed incident reporting Standard Operating Procedures and documentation processes.
Managed a team of 12 security personnel, providing guidance and support to ensure consistent performance across all shifts.
Identified operational gaps and streamlined workflow for improved efficiency.
Developed and implemented loss prevention strategies to reduce shrinkage across multiple sites.
Conducted thorough investigations on incidents of theft and fraud, improving overall security protocols.
Collaborated with law enforcement to address criminal activity, enhancing community safety partnerships.
Counter Manager
Urban Decay
San Diego, CA
01.2014 - 01.2018
Promoted from part-time seasonal employee to full-time counter manager, reflecting strong performance and commitment.
Led a team of six at a newly established sales counter; consistently ranked top ten out of ~57 counters.
Enhanced sales performance by implementing training programs and optimizing workflow processes.
Adapted quickly to changing workplace conditions and demonstrated leadership skills.
Developed promotional strategies that increased foot traffic and enhanced brand visibility in the market.
Established a loyal client base through consistent follow-up on inquiries, requests, or issues raised by customers during their visits to the store location.
Bridged gaps between customers'' needs/preferences and available products/solutions offered while maintaining high-levels of professionalism.
Jnr Legal and Contracts Administrator at Gibela Rail Transport Consortium (Pty) LtdJnr Legal and Contracts Administrator at Gibela Rail Transport Consortium (Pty) Ltd