Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Youdelyne Janvier

Orlando,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Entertainment Host

Magic Kingdom Park
11.2021 - Current
  • Fitted performers with outfits as per designer specifications.
  • Supported performers when clothing was uncomfortable.
  • Tackled dirty garments when performers done with any shows.
  • Answering phone calls from captain when needing garments or accessories for performers.
  • Laundry is permitted for cleaning garments in house.
  • Delivered friendly, prompt customer service to visitors
  • Maintained positive, professional attitude when dealing with performers

Cashier

Publix Grocery Store
03.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

TTEC
08.2019 - 01.2020
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals %.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered constant flow of customer calls with up to calls in queue per minutes.

Waredrobe Assistant

Universal Studios
03.2018 - 02.2019
  • Maintain costumes by performing regular dry cleaning and ironing of garments.
  • Steamed and pressed garments prior to runway shows.
  • Received and processed stock into inventory management system.
  • Developed and maintained courteous and effective working relationships.

Education

Diploma - Medical Billing & Coding

Gwinnett College
Marietta, GA
01.2023

GED - undefined

Sunshine High School
Orlando, Florida
2014

Skills

  • Report Preparation
  • International sales support
  • Credit card processing
  • Sales expertise
  • Inbound and Outbound Calling
  • Stocking and replenishing
  • Good Communication Skills
  • Money handling abilities
  • Warehouse function
  • Retail store support

references

Available Upon Requested.

Timeline

Entertainment Host

Magic Kingdom Park
11.2021 - Current

Cashier

Publix Grocery Store
03.2021 - 03.2022

Customer Service Representative

TTEC
08.2019 - 01.2020

Waredrobe Assistant

Universal Studios
03.2018 - 02.2019

Diploma - Medical Billing & Coding

Gwinnett College

GED - undefined

Sunshine High School

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Youdelyne Janvier