Youlanda Senegal
Admin
Temecula,CA
Summary
Driven and ambitious professional seeking opportunities to develop skills and leadership within the company. Committed to supporting the growth and potential of fellow associates, fostering a collaborative and high-performing work environment. Dedicated to contributing to the success of the organization through continuous learning and a proactive approach to professional development.
Overview
21
21
years of professional experience
Work History
Administration Clerk
Prime Flight Aviation
Ontario, CA
10.2019 - Current
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
- Managed daily office operations, ensuring smooth workflow and optimal productivity for the entire team.
- Assisted with staff training and onboarding, contributing to a more cohesive and skilled workforce.
- Managed inventory levels of office supplies to ensure availability without excess stock or wastage of resources.
Primary Counselor
Sierra Vista Mental Health
3455 E Highland Ave. Highland, CA 92346
03.2017 - 10.2019
- Facilitated psychoeducational workshops for clients, increasing awareness of mental health issues and promoting self-care strategies.
- Developed and implemented client-specific treatment plans that addressed both substance use and mental health concerns.
- Promoted client autonomy by teaching them skills necessary for effective decision-making and problem-solving in everyday life situations.
- Facilitated group sessions with 3-6 people and encouraged participants to share stories in safe, confidential environment.
- Assessed assigned patients and developed individualized treatment plans.
- Documented significant client behaviors and significant contact with client.
ICQA
Amazon Fulfillment Center
Moreno Valley, CA
09.2014 - 10.2019
Direct Support Professional
Cole Vocational Services
13800 Heacock St. #114 Moreno Valley, CA
11.2014 - 10.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans. Etc..
Shift Leader
Carl’s Jr. Restaurant
Temecula, CA
02.2004 - 07.2008
Department Supervisor (Fine Jewelry)
Mervyn’s
Temecula, CA
11.2004 - 01.2008
- Drove Change and kept team motivated on a daily basis to give great customer service and promote suggestive selling of merchandise
- Directed my team of 8 or more associates during major fixture and visual presentation retrofits within given time constraints
- Trained new associates on the correct policies and procedures for handling fine jewelry
- Responsible for department audits, as well as department supplies and jewelry repairs
- Evaluated the performance of employees and coached when necessary
Education
Medical Assistant -
United Education Institute
San Bernardino, CA09.2011
Pharmacy Technician -
Mt. San Jacinto College (Boston Reed)
Hemet, CA05.2010
Skills
- Paperwork and documentation
- Verbal and writing communication
- Confidentiality
- Problem-solving
- Attention to detail
Timeline
Administration Clerk
Prime Flight Aviation
10.2019 - Current
Primary Counselor
Sierra Vista Mental Health
03.2017 - 10.2019
Direct Support Professional
Cole Vocational Services
11.2014 - 10.2018
ICQA
Amazon Fulfillment Center
09.2014 - 10.2019
Department Supervisor (Fine Jewelry)
Mervyn’s
11.2004 - 01.2008
Shift Leader
Carl’s Jr. Restaurant
02.2004 - 07.2008
Pharmacy Technician -
Mt. San Jacinto College (Boston Reed)
Medical Assistant -
United Education Institute