Youlonda Hawk
Norfolk,VA
Summary
Dedicated and compassionate Practical Nursing graduate with extensive hands‑on experience as a Registered Medical Assistant and Nursing Assistant across outpatient, specialty, and long‑term care settings. Skilled in patient assessments, medication administration, wound care, and EMR documentation. Known for strong communication, teamwork, and patient‑centered care. Currently an LPN Candidate with NCLEX‑PN pending and seeking an entry‑level nursing role to apply clinical knowledge and continue growing in the nursing profession.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sinch Wellness Clinic
Virginia Beach, USA
03.2025 - Current
- Receive phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
- Assist patients with telehealth appointment on-site.
- Ensure all information is filled out and available in patients’ medical records prior to their appointment.
- Prepare and administer medications, including by intramuscular, intradermal, and subcutaneous injections.
- Perform other related duties as assigned or requested.
Nursing Assistant
Hampton Roads — Capital Care, A Caring Heart, Immanuel Health Care, Senora Angels, Helping Angels, Health Horizons, Bright Star Care
04.2016 - Current
- Provided direct compassionate care with daily activities to patients.
- Maintained exceptional care through duties such as: bathing, dressing, served and collected food trays, fed residents, measured and recorded weight, temperature, blood pressure, pulse and respiration rates; and kept records on food and fluid intake and output as directed.
Medical Assistant-Team Lead Senior Medical Assistant
Sentara Vascular Specialist
Virginia Beach, USA
09.2019 - 02.2025
- Ambassador for all medical assistants.
- Perform clinical audits as needed.
- Help ensure all MA’S ARE trained properly.
- Coach MA’s if performing skills incorrectly and escalate to TL, LPN, or RN practice coordinator.
- Good Communication skills with all staff/leaders.
- Escalation of concerns on the floor to leader.
- Role model behavior (team work, timeliness, flexibility).
- Bringing the patients into rooms, taking vitals, verifying patient information, and preparing them for the doctor.
- Perform patient care and administrative/clerical related tasks and procedures based on training, education, and competency evaluations, and as delegated by and under the direction/supervision of the Physician, Nurse Practitioner/Physician Assistant (NP/PA), Registered Nurse (RN), or Licensed Practical Nurse (LPN).
- Assist Md. with vein procedures while maintaining sterility
Medical Assistant Extern
Atlantic Dermatology
Virginia Beach, USA
06.2019 - 07.2019
- Triaged patients and assisted with surgeries, biopsies and collecting cultures.
- Effectively worked with Dominion Pathology Laboratory, described medications, sterilized equipment and assisted with patient education.
- Performed call back on lab results and electronic health records.
PCA
Care Family
Virginia Beach, USA
09.2016 - 07.2017
- Aided clients with light housekeeping tasks such as cooking, running errands, and doing laundry.
- Provided exceptional care while assisting clients with personal hygiene tasks.
- Consistently engaged with clients during activities such as reading, interacting, and playing games.
Caregiver
Sitter
Virginia Beach, USA
01.2015 - 01.2016
- Took the children to the park and on shopping errands.
- Efficiently cooked and prepared meals; always ensured they were in a safe environment.
- Responsible for bathing, changing diapers, feeding nutritious snacks, and entertaining infants with a positive, nurturing attitude.
Crew Member
Wendy’s, McDonalds, & Sonic
Norfolk, USA
01.2012 - 01.2016
- Worked the front counter and drive-thru with excellency.
- Efficiently prepared food and made sure the establishment was neat, clean, and presentable.
- Made sure that the customers were satisfied, and their food was made to their liking.
PCA
True Life Inc
Chesapeake, USA
01.2015 - 12.2015
- Responsible for light cleaning, cooking, running errands, and doing laundry.
- Effectively assisted clients with bathing, showering, grooming and other personal hygiene tasks.
- Efficiently engaged with client activities including reading, talking, and playing games.
Education
Practical Nursing Diploma -
Bryant and Stratton College
Virginia Beach, VA12.2025
Medical Assistant Diploma -
Centura College
Virginia Beach, VA07.2019
Nurse Aide Curriculum -
Training Solutions
Norfolk, VA03.2016
Honors Diploma -
Ocean Lake High School
Virginia Beach, VA06.2013
Skills
- Triage & Taking Patient Vital Signs
- Electronic Health Records
- HIPAA Guidelines
- Administering Injections
- Exceptional Administrative Skills
- Works Well Under Pressure
- Sets Goals & Meets Deadlines
- Proficient in Microsoft Office Suite
- Compassionate Patient Care
- Strong Time Management Ability
- Appointment Scheduling
- Patient Assessment
- Medication Administration
- Wound care and dressing changes
- Skilled nursing
- CPR
- Medical terminology
- Clinical procedures
- Diagnostic testing assistance
- Team leadership
- Effective communication
- Patient care
- Growth monitoring
- Infection control
- Disease prevention
- Catheter care
- Data analysis
- Examination and test preparation
- Inventory assessment
Certification
• Practical nursing diploma, 12/01/25
• Registered Medical Assistant, 01/01/19,
• Certified Phlebotomist, 01/01/18
• Certified in CPR, AED, & First Aid, 01/01/18
• Registered Medical Assistant, 01/01/19,
• Certified Phlebotomist, 01/01/18
• Certified in CPR, AED, & First Aid, 01/01/18
Awards
- Sentara Commitment to patients award, 2022-2024
- Employee of the month, 2021
- Employee of the month, 2022
- National Technical Honor Society, 2018
- Employee of the Month, 2014
- Honors Diploma, 2012
- Honors Roll, 2007-2010
- Lady Rams Basketball Team Trophy, 2008
Timeline
Medical Assistant
Sinch Wellness Clinic
03.2025 - Current
Medical Assistant-Team Lead Senior Medical Assistant
Sentara Vascular Specialist
09.2019 - 02.2025
Medical Assistant Extern
Atlantic Dermatology
06.2019 - 07.2019
PCA
Care Family
09.2016 - 07.2017
Nursing Assistant
Hampton Roads — Capital Care, A Caring Heart, Immanuel Health Care, Senora Angels, Helping Angels, Health Horizons, Bright Star Care
04.2016 - Current
Caregiver
Sitter
01.2015 - 01.2016
PCA
True Life Inc
01.2015 - 12.2015
Crew Member
Wendy’s, McDonalds, & Sonic
01.2012 - 01.2016
Practical Nursing Diploma -
Bryant and Stratton College
Medical Assistant Diploma -
Centura College
Nurse Aide Curriculum -
Training Solutions
Honors Diploma -
Ocean Lake High School