Younes Harrak

I have over seven years of experience as a Logistics Manager, leading and managing high-performing teams in complex operational environments. I am skilled in developing and implementing innovative solutions to improve efficiency, productivity, and customer satisfaction. My expertise includes data analysis, process improvement, and carrier management.

• Increased productivity by 15%, reduced errors by 10%, and reduced workplace accidents by 40%, resulting in a safer and more efficient operation.
• Improved delivery performance metrics by 25%, exceeding customer expectations.
• Developed and implemented a groundbreaking vehicle inspection application process that improved the organization's CSA score in the Vehicle Maintenance category by 15% within 6 months of implementation.
• Developed an innovative methodology to capture overall vehicle readiness, which improved the quality of driver inspections and on-road safety, highlighted the quality of workmanship provided by the maintenance team, and enhanced overall efficiency.
• Identified a critical issue with the Pick & Stage process at an Amazon delivery station and implemented a fix that improved the bag sequencing process by 100%, reduced the time spent in the loading area by 30% month-over-month, and reduced instances of OODT by over 40% during Peak.