Young Janeta
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Accounting Assistant
Walter Y And Son Transportation LLC
03.2018 - Current
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Inspected account books and recorded transactions.
Office Clerk
Walter Y And Son Transportation
03.2018 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Handled incoming business and client requests for information.
- Provided clerical support, addressing routine, and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Delivered clerical support by handling range of routine and special requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Dispatch Clerk
Walter Y And Son Transportation LLC
03.2018 - Current
- Tracked call logs and shift data to enter into computer system.
- Handled complaints and inquiries from public to resolve or report to proper department.
- Attended to caller to determine nature and location of emergency.
- Maintained contact with units on assignment to provide further assistance and support when needed.
- Performed routine administrative work with customer assistance, cashiering and data.
- Generated reports to track deliveries and maintain proper records and documentation.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Cashier/Customer Service Associate
Gulf Gasoline Station / Friendly Express
06.2016 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
- Set up new sales displays each week with fresh merchandise.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Restocked and organized merchandise in front lanes.
Office Clerk/Quality Control /Shipping & Receiving Clerk
Sml Philippines
06.2005 - 08.2013
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming business and client requests for information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided clerical support, addressing routine, and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Scheduled and coordinated travel arrangements for office staff members.
Quality Controller/Coordinator' /Receptionist Clerk
Tropic Isles Manufactoring Corporation
02.2000 - 05.2005
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled assignments independently with good judgement and critical thinking skills.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Associate of Applied Science - Computer Programming
System Technology Institute
Philippines03.1999
Skills
- Microsoft Excel
- Check Disbursement
- Accounts Payable and Accounts Receivable
- Payment Processing
- Microsoft Office
- Discrepancy Research
- Financial Reporting
- Expense Reports
- Attention to Detail
- Transaction Coding
- Fuel Logs
- Petty Cash Disbursement
- Batch Balances and Reports
- Business Transactions
- Personal Bookkeeping
- Payment Calculation
- Month-End Reports
Timeline
Accounting Assistant
Walter Y And Son Transportation LLC
03.2018 - Current
Office Clerk
Walter Y And Son Transportation
03.2018 - Current
Dispatch Clerk
Walter Y And Son Transportation LLC
03.2018 - Current
Cashier/Customer Service Associate
Gulf Gasoline Station / Friendly Express
06.2016 - 05.2023
Office Clerk/Quality Control /Shipping & Receiving Clerk
Sml Philippines
06.2005 - 08.2013
Quality Controller/Coordinator' /Receptionist Clerk
Tropic Isles Manufactoring Corporation
02.2000 - 05.2005
Associate of Applied Science - Computer Programming
System Technology Institute
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