Young Kim

- Developed and maintained a robust pipeline through high-volume strategic outbound calling and emailing, consistently exceeding KPI targets.

- Utilized CRM systems like Salesforce and Sales Navigator to adapt to rapidly evolving technologies, fostering innovation and growth.

- Elevated team performance by facilitating workshops and one-on-one training sessions for new SDRs in both B2B and B2C markets.

- Achieved a 20% increase in contract renewals and 25% year-over-year revenue growth by fostering strong rapport and effective collaboration within our small team, leading to enhanced productivity.

- Contributed to the development and implementation of a Sales Playbook, enhancing new hire onboarding, training efficiency, and reducing hiring costs.

- Consistently exceed sales targets by actively participating in performance reviews and promptly applying constructive feedback.

- Proactively conducted market research and collaborated with Account Managers to tailor prospecting strategies, achieving an impressive 75% conversion rate.

- Proficiently managed a high volume of inbound and outbound calls, effectively handing sales inquiries and conducting follow ups.

- Expertly cultivated a sense of value and urgency, scheduling community tours promptly, with 80% realization rate.

- Thrived as a leasing agent in a densely saturated, fast-paced territory, honing expertise in crafting unparalleled value propositions and igniting a compelling sense of urgency to drive exceptional leasing outcomes.
- Adeptly tailored community tours to meet each prospects specific needs and requirements. Demonstrated active listening and a wealth of knowledge to thoughtfully address questions and concerns with empathy, resulting in strong rapport building. Achieved an impressive 70% closing rate.
- Demonstrated strong organizational skills and efficiency through proficient use of Salesforce. Managed prospects and customers, scheduled follow-ups, updated contact notes, and ensured accurate KPI tracking.
- Maintained daily collaboration with management and maintenance teams to enhance the resident experience, both for current and future residents. Simultaneously, I effectively managed my independent daily tasks, consistently achieving KPIs and personal sales goals.