Young McConnell
Tallahassee,FL
Summary
Operational transformation and implementation leader with extensive experience in healthcare, insurtech, regulatory readiness, data governance, and large-scale automation initiatives. Proven ability to drive cross-functional programs, launch technical products, and deliver measurable efficiency and compliance outcomes across payers, providers, and including startup tech companies.
Overview
17
17
years of professional experience
Work History
Associate Director Business Process; Data Development & Enrichment
Optum Insight
01.2025 - Current
- Spearheaded enterprise deidentification and data enrichment transformation initiatives across product, legal, engineering, and clinical orgs.
- Implemented scalable workflow models, SOPs, and metric dashboards supporting operational transparency and regulatory readiness.
- Integrated AI-enabled process automation into documentation and review cycles to enhance accuracy and cycle time.
- Led team of 3 direct reports driving improved delivery, governance, and cross-functional alignment.
Principal Program Manager, Clinical Data Optimization
Optum
01.2024 - 01.2025
- Led 120-stakeholder FDA readiness initiative, mapping regulatory inspection requirements into executable operational and technical workstreams.
- Built enterprise governance framework including WBS, KPIs, and Smartsheet-based risk and issue tracking.
- Directed clinical, engineering, and legal partners to ensure audit readiness and compliance.
Program Manager, Data Linking & Partnerships
Optum
01.2022 - 01.2024
- Launched enterprise tokenization and data-linking capabilities enabling multi-source data interoperability.
- Established SLAs, vendor contracts, and implementation procedures for scalable adoption.
- Developed metadata, glossary standards, and client-facing documentation.
Project Manager; Licensing Compliance
OptumRx
01.2021 - 01.2022
- Led multi-state regulatory licensing transitions including rebranding, ownership changes, and technical integrations.
- Created project dashboards, workflows, and SOPs improving accuracy and operational throughput.
Product & Business Development Analyst
FSLSO
01.2019 - 01.2021
- Managed agile SaaS development for regulatory reporting systems.
- Collaborated with FL DOI to modernize audit reporting processes increasing compliance by 200%.
Compliance/Licensing Manager (DRLP)
SageSure Insurance Managers
01.2012 - 01.2019
- Led compliance, multi-jurisdiction licensing, and regulatory audit programs for high-growth insurtech.
- Achieved
- Built Confluence-based documentation framework and automated filing processes reducing cost and improving accuracy.
Partner
Rating Dynamics
01.2009 - 01.2012
- Co-founded insurtech comparative rating platform with 45+ carrier connections in Florida homeowners market.
- Led product development, agent training, and operations integration including internet lead-generation workflows.
Education
B.S. - Advertising
University of Florida
Skills
- Operational Transformation
- Implementation Leadership
- Automation & AI Integration
- Data Governance
- Regulatory Compliance (HIPAA/FDA)
- Project Governance (WBS/KPIs)
- Cross-functional Leadership
- Smartsheet
- Project Management
- Jira/Confluence
- Excel/PowerPoint
Timeline
Associate Director Business Process; Data Development & Enrichment
Optum Insight
01.2025 - Current
Principal Program Manager, Clinical Data Optimization
Optum
01.2024 - 01.2025
Program Manager, Data Linking & Partnerships
Optum
01.2022 - 01.2024
Project Manager; Licensing Compliance
OptumRx
01.2021 - 01.2022
Product & Business Development Analyst
FSLSO
01.2019 - 01.2021
Compliance/Licensing Manager (DRLP)
SageSure Insurance Managers
01.2012 - 01.2019
Partner
Rating Dynamics
01.2009 - 01.2012
B.S. - Advertising
University of Florida