Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

Young In Kim

Suwanee,GA

Summary

With over 10 years of experience in logistics as an operations manager, I worked with clients from diverse cultures and managed shipments in fast-changing situations. I developed strong skills in handling pressure, staying organized, adapting to change, and communicating clearly—skills that are also important in healthcare. This experience has prepared me to approach nursing with resilience, professionalism, a strong work ethic, and a dedication to compassionate care.

Overview

12
12
years of professional experience

Work History

Operations Manager

Kcc Transport Systems
02.2015 - Current
  • Led a team of five employees, ensuring they stayed updated on changing policies and maintained high performance under tight deadlines, especially during the COVID-19 pandemic and tariff war.
  • Provided regular feedback and mentorship, fostering accountability and professional growth among team members.
  • Trained and mentored five team members and two interns on company procedures, compliance standards, and best practices in the industry.
  • Oversaw day-to-day operations for approximately 100 FEU shipments per week, achieving 90% on-time delivery and high client satisfaction through effective scheduling, task delegation, and performance monitoring.
  • Proactively addressed unexpected challenges, including recent global tariff-related issues, by consulting clients with practical solutions.
  • Contributed to a 12.5% annual revenue increase after the pandemic by optimizing processes and maintaining strong customer relationships, supporting the company’s financial recovery.
  • Built and sustained strong relationships with over 50 clients and partners weekly, resolving issues and promoting cross-cultural understanding.
  • Maintained accurate records and documentation, demonstrating strong organizational skills and attention to detail.

Logistics Analyst

GFA Inc.
06.2013 - 01.2014
  • Processed over 100 shipping, invoicing, and customs documents per week, ensuring smooth logistics operations and meeting all deadlines.
  • Monitored and tracked over 100 orders weekly, providing customers with regular updates and reducing late delivery rates by 15%.
  • Collaborated with team members and administrators to resolve an average of 10 shipping and invoicing issues per month, minimizing delays and keeping customers informed.
  • Coordinated with over 10 suppliers weekly, keeping deliveries on schedule and reducing stockouts by 25%.
  • Adjusted logistics plans to meet evolving market demands, helping maintain 90% on-time delivery performance despite external challenges.
  • Ensured full compliance with industry regulations, including Department of Transportation standards, helping the company avoid fines and maintain a strong reputation.
  • Conducted monthly inventory audits, maintaining over 98% stock accuracy and preventing costly discrepancies.
  • Analyzed shipping and vendor performance data, contributing to a 10% improvement in delivery accuracy and a 5% cost reduction.

Education

No Degree - Nursing

Georgia Gwinnett College
Lawrenceville, GA
12-2025

Bachelor of Science - Business Administration

California State University, Long Beach
Long Beach, CA
05-2013

Skills

  • Leadership & Team Management
    Communication & Collaboration
    Adaptability & Resilience
    Ethics & Professionalism
    Cultural Competence

Languages

Korean
Native or Bilingual

Timeline

Operations Manager

Kcc Transport Systems
02.2015 - Current

Logistics Analyst

GFA Inc.
06.2013 - 01.2014

No Degree - Nursing

Georgia Gwinnett College

Bachelor of Science - Business Administration

California State University, Long Beach
Young In Kim