Hi, I’m
Yousaf Zubair
Philadelphia,PA
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Overview
10
years of professional experience
Summary
Compassionate and dedicated professional with a strong commitment to making a meaningful difference in the lives of others. With a background in multiple roles throughout my life, I am driven by empathy and a genuine desire to help people, ensuring their needs are met with care and understanding. Skilled in remote work, I thrive in collaborative and supportive environments, always striving to bring positivity and warmth to every interaction. I am eager to join a team where I can utilize my skills to create a positive impact and contribute to a compassionate and inclusive work culture Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
Amazing Moments Events Doha, Qatar
Managing Director
01.2019 - 07.2023
Job overview
- Developed business plans and strategies to grow small business.
- Created budgets and monitored expenses to stay within budget limits.
- Delivered expert guidance, advice, and support to newly hired team members, equipping them with comprehensive knowledge about diverse company programs.
- Efficiently negotiated contracts with various stakeholders.
- Managed staff recruitment, hiring, training, and development.
- Worked alongside marketing team to develop and implement diverse promotional campaigns across multiple channels.
- Oversaw daily operations of small business including customer service and financial management.
- Reviewed company performance metrics on a regular basis to identify areas of improvement or growth potentials.
- Created detailed reports outlining financial statements and projections for investors and shareholders meetings.
- Ensured compliance with applicable laws and regulations while running the business.
Omsiatee OccasionsDoha, Qatar
Operations Manager
12.2017 - 09.2019
Job overview
- Developed relations with hotels and industry to boost and increase cooperation for business.
- Hotels and businesses successfully allied include The St. Regis, The Ritz-Carlton Doha, Kempinski The Pearl-Doha, Grand Hyatt, Westin Hotels, Marriott, Shangri-La Hotel, Sheraton Doha, Intercontinental Doha, Wyndham Grand Regency Doha.
- Handle the production facility owned by Omsiatee Occasions in the industrial area.
- Extensive knowledge of wood, acrylic, forex, and metal materials, along with the knowledge of fabrication machines for respective materials.
- Knowledge of furniture production and maintaining excellent quality control.
- Manage 57 staff on a daily basis.
- Oversaw the entire process of planning and executing a wide range of events including weddings, engagements, and corporate functions.
- Managed the procurement process for items and machinery originating from different countries like China, Holland, Indonesia, Vietnam, Turkey, and England.
- Recruited, trained, and mentored new staff members
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Omsiatee Occasion
Assistant Operations Manager
03.2017 - 12.2017
Job overview
- Developed and implemented operational procedures to ensure efficient workflow.
- Assisted in the recruitment, training, and evaluation of personnel.
- Monitored daily operations for compliance with quality standards and safety regulations.
- Created detailed reports on project progress and performance metrics.
- Collaborated with other departments to coordinate activities related to operations management.
- Ensured that all operational tasks were completed within established timeframes.
- Mitigated business risks by working closely with staff members and assessing performance.
Samsung Mobiles Unipart technologiesCoventry, United Kingdom
Quality Assurance
05.2015 - 01.2016
Job overview
- Oversaw repair and maintenance of phones from Vodafone, upholding high-quality standards.
- Ensured the adherence to strict quality standards for repaired phones prior to customer handover.
- Documented all phases of test execution including results analysis and defect resolution.
Nicholas AssociatesCoventry, United Kingdom
IT Support Specialist
01.2015 - 04.2015
Job overview
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Provided remote assistance to end-users when needed.
- Undergraduate volunteer work regarding installation of IT units at T ESCO - Coventry and Corby New store, Corby.
- Part of the job responsibility was to install and evaluate the security systems for the shops owned by Tesco, UK.
Unipart Group UkCoventry, United Kingdom
Stock Controller
04.2013 - 09.2014
Job overview
- Stock Control Module work regarding control of stock availability and ensuring the correct amount of material present.
- Maintained organized documentation of stock movements and transactions.
- Conducted thorough investigation into stock discrepancies resulting in accurate reconciliation.
- Delivered key achievement by successfully recovering lost inventory worth £400,000.
Education
Angelia Ruskin UniversityUnited Kingdom
Undergraduate from Sales and Marketing Education
01.2016
AABPSLondon, UK
HND in Business Management from Business Management
01.2014
Coventry UniversityUnited Kingdom
Foundation Degree from ICT- Grade A, Physics- Grade B, Mathematics- Grade C
01.2012
Beaconhouse School System
High School Diploma
01-2009
Skills
- Communication, time management, self-motivation, and technological proficient
- Budget Management
- Employee Development
- Accounting oversight
- Staff hiring
- Employee Performance Management
- Strategic Planning
- Project Management
- Financial Management
- Business Development
- Digital Marketing
- Data Analytics
- KPI Tracking
- Financial Planning
- Risk Management
- Graphic and Media Design
- Multitasking
Hobbies and Interests
- Working with machines.
- Developing relations boost cooperation and explore business opportunities.
- Model making and DIY.
- Strategic games/puzzles
- Fishing.
- Motorsports
Languages
English
Full Professional
Urdu
Native/ Bilingual
Hindi
Professional
Arabic
Limited
Certification
Certified Executive Leadership Coach (CELC)
International Coach Federation (ICF), 2021
Developed advanced coaching skills for executive leadership, focusing on strategic decision-making, team dynamics, and organizational growth.
Project Management Professional (PMP)
Project Management Institute (PMI), 2019
Certified in planning, executing, and managing complex projects, ensuring alignment with business goals and strategies.
Six Sigma
American Society for Quality (ASQ), 2017
Expertise in process improvement, operational efficiency, and quality management using Six Sigma methodologies.
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Improved customer satisfaction scores by 25% by initiating a comprehensive customer feedback program and overhauling the customer service process
Secured a QAR 5M government contract to supply innovative technology solutions, contributing to Qatar's National Vision 2030 initiative and expanding the company's public sector portfolio
Led the expansion of operations into Lusail City, overseeing the construction and opening of a new branch that generated QAR 4M in revenue within the first eightmonths
Successfully led the planning and execution of a high-profile event for FIFA during the Qatar World Cup, coordinating with local and international stakeholders. The event attracted over 5,000 attendees, including VIP guests and global media, and was praised for its flawless execution, cultural relevance, and contribution to Qatar's reputation as a world-class event destination
Software
Microsoft Project (Advanced)
Trello (Intermediate)
Asana (Intermediate)
Microsoft Excel (Advanced)
Google Analytics (Intermediate)
Microsoft Teams (Advanced)
Zoom (Advanced)
Salesforce (intermediate)
Google Workspace (Advanced)
QuickBooks (Intermediate)
SAP (Basic)
Zoho CRM (Intermediate)
Microsoft PowerPoint (Advanced)
Google Slides (Advanced)
Microsoft Word (Advanced)
Interests
Travel and Cultural Exploration
Technology and Innovation
Public Speaking and Professional Development
Sustainable Development
Timeline
Managing Director
Amazing Moments Events
01.2019 - 07.2023
Operations Manager
Omsiatee Occasions
12.2017 - 09.2019
Assistant Operations Manager
Omsiatee Occasion
03.2017 - 12.2017
Quality Assurance
Samsung Mobiles Unipart technologies
05.2015 - 01.2016
IT Support Specialist
Nicholas Associates
01.2015 - 04.2015
Stock Controller
Unipart Group Uk
04.2013 - 09.2014
Angelia Ruskin University
Undergraduate from Sales and Marketing Education
AABPS
HND in Business Management from Business Management
Coventry University
Foundation Degree from ICT- Grade A, Physics- Grade B, Mathematics- Grade C
Beaconhouse School System
High School Diploma
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