YOUSEF ABDALLA
Delray Beach,FL
Summary
Proactive Sales Manager with extensive experience in customer service, sales, and team leadership. Successfully increased sales revenue through strategic planning and built lasting client relationships by providing exceptional service. Skilled in handling high-stress situations, resolving customer complaints, and managing team performance to drive business growth.
Overview
3
3
years of professional experience
Work History
SALESMANGER
T.SHIRTSTATION
03.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Customer Service Representative
CHEWY
01.2024 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
SALESMAN
T.SHIRTSTATION
06.2023 - 03.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Server
THE MULLBERRY HOUSE
08.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Information And Computer Systems
UNIVERISTY OF HEREFORDSHIRE
CAIRO, EGYPT05.2025
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Cash handling and management
- Approachable
Languages
Arabic
Full Professional
Timeline
SALESMANGER
T.SHIRTSTATION
03.2024 - Current
Customer Service Representative
CHEWY
01.2024 - 03.2024
SALESMAN
T.SHIRTSTATION
06.2023 - 03.2024
Server
THE MULLBERRY HOUSE
08.2021 - 12.2021
Bachelor of Science - Information And Computer Systems
UNIVERISTY OF HEREFORDSHIRE
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