Yousef Almasri
Ypsilanti,Michigan
Summary
Proven track record of enhancing team efficiency and project success at TRIO Upward Bound, leveraging technical skills and exceptional communication. Demonstrated ability to manage multiple priorities with attention to detail, fostering continuous improvement and strong relationships. Achieved significant positive outcomes in fast-paced environments through effective decision-making and teamwork. Accommodating Box Office Cashier consistently promotes positive guest experience and provides high levels of customer service. Talented at correctly and efficiently processing payments and responding to guest concerns. First-rate cash handling and event coordination talents. Empathetic coach with good understanding of different cultures, perspectives and experiences. Eager to put leadership and problem-solving skills into practice. Personable and dedicated to helping mentees navigate difficult situations and resolve conflicts positively and constructively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Regular Student Employee
Department of Public Safety EMU
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Box Office Employee
EMU Theatre Tickets
02.2024 - Current
- Collaborated with coworkers to ensure smooth operations during peak hours, providing exceptional customer service at all times.
- Supported marketing efforts for upcoming events through social media promotion and distribution of promotional materials at the box office.
- Played a key role in maintaining positive relationships with venue partners, ensuring clear communication regarding event schedules and logistics.
- Reduced instances of fraudulent ticket sales by diligently monitoring online resale platforms and reporting suspicious activity to management.
- Managed cash transactions accurately, maintaining balanced registers throughout shifts and adhering to financial procedures.
Peer Advisor
TRIO Upward Bound
06.2024 - 08.2024
- Encouraged responsible decision-making among peers by sharing insights on time management strategies, study tips, and stress management techniques.
- Supported retention efforts by identifying at-risk students early on and providing targeted interventions as needed.
- Facilitated group discussions among peers, fostering critical thinking skills and collaborative problem-solving abilities.
- Assisted in the creation of an inclusive campus environment through participation in diversity initiatives.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Monitored student progress to drive successful academic outcomes.
- Empowered students through counseling and skill-building exercises.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Advised students on educational, career and social opportunities.
- Participated in continuous professional development opportunities to enhance knowledge of best practices in peer advising techniques.
- Collaborated with faculty and staff to address student concerns and ensure a positive campus experience.
Office Assistant
TRIO Upward Bound
09.2023 - 04.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
Bachelor of Engineering - Mechanical Engineering
Eastern Michigan University
Ypsilanti, MI04.2027
Skills
- Technical skills
- Foreign language proficiency
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Logistics Coordination
- Project Planning
Certification
- First Aid CPR AED, American Heart Association - 06/18/2024 - 06/2026
Sports, Traveling, Learning and Self-Development
Travel a lot to experience different things, learn about new culture and people, make relationships around the world to exchange experiences and learn from them. Played so many sports like Volleyball, soccer, swimming, and martial arts.
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Peer Advisor
TRIO Upward Bound
06.2024 - 08.2024
Regular Student Employee
Department of Public Safety EMU
03.2024 - Current
Box Office Employee
EMU Theatre Tickets
02.2024 - Current
Office Assistant
TRIO Upward Bound
09.2023 - 04.2024
Bachelor of Engineering - Mechanical Engineering
Eastern Michigan University
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