Yousef shehab
anaheim hills,CA
Summary
Experienced with identifying customer needs and recommending appropriate parts solutions. Utilizes strong sales techniques and inventory management skills to ensure customer satisfaction. Knowledge of technical parts and systems ensures efficient and accurate service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Website Designer
Majek's Software
06.2024 - Current
- Modernized outdated websites to match industry trends
- Collaborated with clients on branding, visuals, and e-commerce
- Integrated social media to boost engagement
- Improved usability and user experience, reducing bounce rates
- Designed responsive, visually appealing websites
Restaurant Waiter
BJ's Restaurant & Brewhouse
11.2023 - 12.2024
- Maintained clean and organized dining areas for guest satisfaction
- Built rapport with regular customers to enhance service experience
- Efficiently reset tables for quick turnaround and guest flow
- Assisted customers with menu choices and order placement
- Worked collaboratively with staff to handle busy periods
- Processed transactions accurately and maintained sales accountability
- Handled customer concerns professionally, ensuring a positive experience
General Math Tutor
Personal Client
06.2022 - 08.2022
- Aligned tutoring with classroom goals through collaboration with parents and teachers
- Created tailored lesson plans to target student improvement areas
- Promoted independent learning with customized study strategies
- Encouraged teamwork and engagement through group activities
Personal Computer Builder (Freelance)
Personal Clients
08.2019 - 08.2021
- Built multiple custom PC systems for gaming, workstation, and general use
- Advised customers on hardware compatibility, performance optimization, and budget-friendly options
- Diagnosed and repaired computer issues, including hardware failures and software troubleshooting
Education
Bachelor of Arts - Computer Engineering
Santiago Canyon College
Orange, CA05-2028
Skills
- Following instructions
- Cross-selling and upselling
- Customer service
- Problem-solving
- Cash handling
- Guest engagement
Certification
- CPR/AED Certification (Child and Adult)
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Interests
- Enjoy participating in outdoor walks/Exercise for overall physical and mental well-being
- Web Development and Design
- Personal Development and Self-Improvement
- Helping others
- Mixed Martial Arts
Timeline
Website Designer
Majek's Software
06.2024 - Current
Restaurant Waiter
BJ's Restaurant & Brewhouse
11.2023 - 12.2024
General Math Tutor
Personal Client
06.2022 - 08.2022
Personal Computer Builder (Freelance)
Personal Clients
08.2019 - 08.2021
Bachelor of Arts - Computer Engineering
Santiago Canyon College
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