Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yousif Alzubeiri

Yonkers,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

House of Wings NYC
04.2023 - Current
  • Managed family business, utilizing problem-solving abilities to overcome challenges and maintain customer satisfaction.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Assistant Manager

City Line Fruit & Vegetable
08.2020 - 02.2023
  • Managed family business, ensuring smooth operations and growth.
  • Training employees in food safety and sanitation procedures
  • Communicating with suppliers to coordinate product deliveries and monitor inventory levels
  • Ensuring that all food products are stored at appropriate temperatures to prevent spoilage or contamination
  • Assigned tasks to other workers
  • Performing administrative tasks such as ordering supplies, maintaining records of employees' hours worked, and scheduling shifts
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Samy's Convenience Store
06.2017 - 08.2020
  • Managed family business, ensuring smooth operations and growth.
  • Communicating with suppliers to coordinate product deliveries and monitor inventory
  • Scheduling shifts, hiring staff members, interviewing candidates, and training new hires
  • Managing the operations of a deli counter, including ordering inventory and setting prices on items sold
  • Other personnel were assigned roles and tasks such as bringing in and packaging fresh goods.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Junior Docent

Hudson River Museum
10.2019 - 06.2020
  • Given tours around the museum
  • Assisted customers with inquiries and worked on weekends with children's activities
  • Attended weekly training sessions led by the Manager of Youth and Family Programs.
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.

Education

Bachelor of Arts - Management And Administration

CUNY - The City College of New York
New York, NY
05.2027

High School Diploma -

Lincoln High School
06.2023

Skills

  • Communications Skills
  • Computer Skills
  • Patience Skills
  • Organization Skills
  • Works well under pressure
  • Sales techniques expert
  • Team management
  • Customer engagement
  • Staff management

Languages

Arabic
Native or Bilingual

Timeline

Restaurant Manager

House of Wings NYC
04.2023 - Current

Assistant Manager

City Line Fruit & Vegetable
08.2020 - 02.2023

Junior Docent

Hudson River Museum
10.2019 - 06.2020

Assistant Manager

Samy's Convenience Store
06.2017 - 08.2020

High School Diploma -

Lincoln High School

Bachelor of Arts - Management And Administration

CUNY - The City College of New York

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Yousif Alzubeiri