Yousif Mohammed
Dublin,OH
Summary
Dynamic administrative professional with extensive experience at the US Embassy in Khartoum, Sudan. Proven track record in delivering exceptional customer service and managing office operations efficiently. Skilled in Microsoft Word and adept at fostering positive relationships, ensuring confidentiality, and enhancing document organization for optimal productivity.
Overview
17
17
years of professional experience
Work History
Admin Assistant/ Protocol Driver
US Embassy Khartoum Sudan
09.2007 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
GED -
Gabait High School
Sudan Skills
- Customer service
- Administrative support
- Microsoft Word
- Computer skills
- Time management
- Office administration
- Microsoft outlook
- File organization
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Admin Assistant/ Protocol Driver
US Embassy Khartoum Sudan
09.2007 - 05.2024
GED -
Gabait High School
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