Yousra Ben Amor
Canoga Park,CA
Summary
Dynamic food service professional with extensive experience at the Los Angeles School District, excelling in food preparation and customer service. Proven ability to enhance team efficiency and customer satisfaction through effective communication and problem-solving. Recognized for strong multitasking skills and a positive attitude, consistently delivering high-quality service in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Food Service Worker
Los Angeles School District
02.2025 - Current
- Contributed significantly to overall team success by actively participating in meetings brainstorming sessions aimed at improving both process efficiency customer satisfaction levels.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Maintained high personal grooming standards and uniform presentation.
- Trained new staff on food preparation and safety procedures.
Food Service Worker
Los Angeles School District
05.2018 - Current
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Store Owner
Self Employed Web
06.2014 - 03.2017
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
Teaching Assistant
Private School
09.2012 - 03.2014
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
Nurse
Health Ministry Clinic
03.2008 - 09.2011
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Performed routine wound care and dressing changes on schedule.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
Education
Bachelor of Science -
College of Nursing Science
Tunisia / Tunis 06-2007
Skills
- Garnishing techniques
- Sanitation procedures
- Food preparation
- ServSafe certification
- Employee scheduling
- Ordering supplies
- Working quickly
- Positive attitude
- Strong work ethic
- Friendly and outgoing
- Customer service
- Problem-solving
- Quick learner
- Multitasking
Certification
- Servsafe Food Protection Manager Certification
- Supervision Certification
Languages
English
Full Professional
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Senior Food Service Worker
Los Angeles School District
02.2025 - Current
Food Service Worker
Los Angeles School District
05.2018 - Current
Store Owner
Self Employed Web
06.2014 - 03.2017
Teaching Assistant
Private School
09.2012 - 03.2014
Nurse
Health Ministry Clinic
03.2008 - 09.2011
Bachelor of Science -
College of Nursing Science
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