Youssef Adina

• Managed Total Care Migration implementation from EnGen legacy system to NexGen system
• Crafted comprehensive project plan that includes task breakdowns, timelines, milestones, and necessary resources to successfully accomplish team task's and deliverables
  ▪ Generated weekly project reports and presented project status to stakeholders and team members to keep everyone updated on implementation progress, any changes made, and issues that arose during project lifecycle
  ▪ Oversaw management of implementation RAID Log, which encompasses Risks, Assumptions, Issues, and Decisions
• Partnered with project team members to identify and quickly address problems
  ▪ Collaborated with other IT teams to identify dependencies and facilitate their implementation
  ▪ Oversaw implementation team, which included task delegation, guidance, and support
  ▪ Monitored project scope and requirements to ensure project was executed to highest standards of quality. This included meeting user requirements, adhering to company standards, and delivering solution that fulfilled business needs

• Led Scrum Team in delivering customized solutions
• Led Scrum Team in delivering customized solutions that added value to business for two significant implementations: LogicManager for Compliance team and Contract Lifecycle Management for contracting teams
  ▪ successfully led requirements as Senior Business Analyst in comprehensive digitization of entire enterprise mailing processes, resulting in cost savings, reduced time, and significant decrease in returned mail volume.
  ▪ led team of developers and Quality Assurance professionals to manage entire lifecycle of Incidents, Problems, and Change Requests from initiation by business to closure
  ▪ Headed team of IT professionals responsible for overseeing production incidents and enhancement requests for Enrollment department for duration of two years

Scum Master

• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
• Established and enforced project timelines and deadlines.
• Assessed and analyzed customer requirements to develop effective IT project plans.
• Created and implemented contingency plans to address potential risks.
• Managed various IT projects to meet deadlines and customer requirements.
• Conducted quality assurance to verify accuracy of data used in IT projects.
• Devised test plans to validate accuracy of IT projects.
• Negotiated and managed project budgets to meet goals.
• Resolved staff conflicts and identified potential areas of improvement.
• Identified and implemented cost-saving measures in IT projects.
• Managed product backlog and supported Scrum framework for monthly sprint releases
• Led sprint reviews and planning meetings to promote full team engagement
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
• Applied agile methodology to shorten cycle time and achieve target margins
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
• Researched current trends to stay knowledgeable in Scrum methods
• Evangelized Agile as strategic asset of culture and business value
• Managed work and project responsibilities by assigning tasks to internal individuals and external teams
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
• Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel
• Streamlined and optimized workflow and communication by implementing Agile frameworks
• Worked to provide continuous improvement for product development lifecycle
• Coordinated with external vendors to deliver IT project components
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts
• Generated reports for IT project progress and performance
• Devised test plans to validate accuracy of IT projects
• Conducted quality assurance to verify accuracy of data used in IT projects
• Identified and implemented cost-saving measures in IT projects
• Implemented best practices to drive quality IT project delivery
• Wrote, updated and maintained project documentation
• Communicated project updates to stakeholders at all levels
• Resolved staff conflicts and identified potential areas of improvement
• Partnered with project team members to identify and quickly address problems
• Monitored and tracked project progress to support timely completion
• Assessed and analyzed customer requirements to develop effective IT project plans
• Created and implemented contingency plans to address potential risks
• Negotiated and managed project budgets to meet goals
• Established and enforced project timelines and deadlines
• Trained personnel on use of IT tools and applications
• Updated customers and senior leaders on progress and roadblocks
• Managed various IT projects to meet deadlines and customer requirements
• Led cross-functional teams to successfully complete IT projects
• Developed and introduced IT strategies to improve operational efficiency

• Managed implementation of Membership Data Flow and Provider work streams within Payment Innovations program, focusing on core goal of introducing members to innovative delivery care models and transitioning providers to performance-based payment model, departing from conventional fee-for-service approach
  ▪ Collaboratively managed cross-functional team to define requirements Guardium Security Implementation project. Primary objective was to enhance level of logging related to access to sensitive data and to establish mechanisms for notifying Security Information and Event Management (SIEM) users about access to Horizon-BCBSNJ's Protected Health Information (PHI) and Personally Identifiable Information (PII)

▪ Participated actively in a program dedicated to designing and developing a compliant solution in alignment with the Federal HIPAA Health Care Reform Act. This initiative was undertaken on behalf of a prominent payer with the aim of enabling DDNJ to facilitate new member enrollments through the Health Insurance Exchange (HIX) and offer affordable plans to exchange members

• Contributed to Medicaid cost reduction program by developing system that identified Medicaid member beneficiaries of Personal Care Services. system analyzed and monitored their service usage, allowing for customized redesign of benefits tailored to each beneficiary's specific needs, followed by effective communication of updated benefits to members
• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
• Directed business analysts in executing and delivering various tactical and strategic plans.
• Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
• Developed diverse reporting packages to meet individual needs of sales, marketing, product management and senior leadership.
• Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
• Recruited new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
• Analyzed sales, profitability and market conditions and presented findings in cohesive format.
• Created new analytical systems to boost vital business metrics visibility.
• Collaborated with internal business partners to implement commission arrangements.
• Reduced corporate expenses by streamlining incentive and demand processes across regions.
• Grew business analysis team to support division growth and create robust team by replacing underperforming staff and recommending staff members for permanent roles.

• Participated actively in a program dedicated to designing and developing a compliant solution in alignment with the Federal HIPAA Health Care Reform Act. This initiative was undertaken on behalf of a prominent payer with the aim of enabling DDNJ to facilitate new member enrollments through the Health Insurance Exchange (HIX) and offer affordable plans to exchange members

• Contributed to a Medicaid cost reduction program