Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Youssef Alfares

Modesto,CA

Summary

Proven to enhance customer satisfaction and efficiency, leveraged attention to detail and exceptional customer service skills at Walmart to exceed quality goals. Adept at multitasking and planning, consistently met tight deadlines without compromising service quality, demonstrating adaptability and a commitment to excellence. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Personal Shopper

Walmart
09.2023 - 12.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced 5 tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.

Drive-Thru Cashier

Taco Bell
04.2018 - 07.2023
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Bachelor of Science - Computer And Information Systems Security

Full Sail University
Winter Park, FL
01.2026

High School Diploma -

Grace M. Davis High School
Modesto, CA
05.2018

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Flexible Schedule
  • Documentation And Reporting
  • Online ordering familiarity
  • Sales expertise
  • Accurate money handling
  • Adaptability
  • Interpersonal Skills
  • Multitasking Abilities

Languages

Arabic
Native or Bilingual
Turkish
Limited Working
English
Full Professional

Timeline

Personal Shopper

Walmart
09.2023 - 12.2023

Drive-Thru Cashier

Taco Bell
04.2018 - 07.2023

Bachelor of Science - Computer And Information Systems Security

Full Sail University

High School Diploma -

Grace M. Davis High School
Youssef Alfares