Front Desk Medical Receptionist
Precison Pain And Spine Inistitute
03.2025 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
