Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Youssef Hamade

Dearborn,MI

Summary

Resourceful Network Engineer with several years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems and users. Eager, inquisitive, and adept at handling responsibilities and building positive working relationships at all levels.

Overview

7
7
years of professional experience

Work History

Network Engineer

Network Technologies LLC
Dearborn, MI
03.2024 - Current
  • Provided on-site IT support and maintenance, enhancing the dependability and effectiveness of client technology systems.
  • Managed the deployment and maintenance of network infrastructure, desktop computers, telephony, and collaborative tools.
  • Provided timely troubleshooting and resolution of technical issues to maintain business continuity
  • Coordinated with remote and local teams to implement effective IT solutions and support strategies

Business Intelligence Intern

Cornerstone Cornerstone OnDemand Inc.
San Jose, CA
07.2023 - 09.2024
  • Designed, built, and deployed a predictive machine learning model for customer churn on over 4,000 open renewal opportunities.
  • Validated financial data migration between Coupa and Snowflake storage platforms

IT Network Engineer

American University of Beirut
Beirut, Lebanon
01.2018 - 12.2021
  • Efficiently completed the network migration project at the American University of Beirut, resulting in the installation of a state-of-the-art network infrastructure that greatly improved performance and reliability
  • Established necessary infrastructure for launching EPIC EHR system at the university's medical center, enabling efficient patient record management
  • Implemented Cisco ACI to optimize network agility, automation, and scalability, while streamlining management for improved performance
  • Installed and configured network devices, including Cisco switches, routers, and access points, to optimize network performance
  • Delivered timely and adept troubleshooting for network and desktop issues, ensuring swift problem resolution and user satisfaction.

Education

Master of Science - Business Analytics

University of Michigan - Dearborn
Dearborn, MI
12-2023

Bachelor of Engineering - Computer And Communications Engineering

American University of Beirut
Beirut, Lebanon
10-2017

Skills

  • Cisco Switches/Routers
  • Cisco ACI
  • Cisco Meraki Dashboard
  • Fortinet Firewalls
  • Python
  • Tableau
  • C/Java
  • Microsoft Office

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Interests

Soccer

Fragrances

Movies

Timeline

Network Engineer

Network Technologies LLC
03.2024 - Current

Business Intelligence Intern

Cornerstone Cornerstone OnDemand Inc.
07.2023 - 09.2024

IT Network Engineer

American University of Beirut
01.2018 - 12.2021

Master of Science - Business Analytics

University of Michigan - Dearborn

Bachelor of Engineering - Computer And Communications Engineering

American University of Beirut

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Youssef Hamade