Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Youssef Mnari

Philadelphia,Pennsylvania

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

7
7
years of professional experience

Work History

Driver

Uber
03.2022 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Delivered employees and materials to job sites daily.
  • Obtained customer signatures to complete and process paperwork.
  • Checked in with dispatch service and updated with current location.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.

Clerk- Distribution

Avantor Sciences
10.2021 - 02.2022
  • Documented stock records and schedules accurately.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Accelerated consumer purchasing habits by increasing distribution and availability across range of retail outlets.
  • Employed automated systems and Intermec RF units to optimize inventory management.
  • Updated computer tracking system with latest product movements.
  • Processed and restocked returns.
  • Uncovered and resolved errors with minimal oversight.
  • Coordinated storage locations and product movements.
  • Checked shipments against paperwork and signed documents.
  • Collaborated with other departments on supply and quality issues.
  • Picked orders, scanned products and packed boxes.
  • Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks.
  • Managed and maintained warehouse to comply with company policies and federal regulations.
  • Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
  • Upsold postal services like insurance and tracking.
  • Operated postage meters, mail sealers and labeling machines.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Helped customers by carrying oversized parcels inside residences.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.

Material Handler / Avantor

Sciences
02.2021 - 10.2021
  • Inventory scans/conversions/transfers/quantity move transactions.
  • Maintaining data files/logs and compiling information.
  • Operate various lifting and moving equipment to handle material.
  • Put-away of inventory using hand-held devices.
  • Perform Material Picks utilizing hand-held devices.
  • Various other duties as assigned to assist department / facility needs.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
  • Prevented load shifting or damage by using bracing and strapping techniques.

Kitchen Assistant

Byrsa Bistro restaurant
01.2021 - 02.2021
  • Prepares raw and semi-prepared food items for cooks and ready to eat on the salad bar.
  • Responsible for executing opening kitchen maintenance checklist prior to starting cooking operations each day.
  • Responsible for maintaining organizing and cleaning several aspects of the walk-in cooler and a kitchen.
  • Responsible for cleaning the three main cooking stations at the end of the night as per health code regulations.

Bus attendant and Ticket seller /

Qawafel Gafsa
07.2018 - 12.2020
  • Performed daily inspection and servicing of the bus before starting the pickups.
  • Assist passengers with luggage, ensuring it is properly secured.
  • Help passengers find seats, ensuring that pre-booked seats remain open.
  • Make sure that passengers are properly secured in their seats.
  • Collect bus fare from passengers, and issue tickets.
  • Check pre-booked tickers in order to ensure their validity.
  • Conducts emergency evacuation from the bus, including use of exiting by emergency door.
  • Greet passengers as they arrive at the bus, and assist them in getting onboard.

Call Center Sales Representative

Multimedia Limited, Gafsa
04.2017 - 07.2018
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Resolved any problems, improved operations and provided exceptional client support.
  • Complied with federal and state guidelines regarding product disclosure, trademarking and fineness issues to avoid any legal concerns.
  • Set up appointments with interested customers according to schedule availability
  • Provided information about available products and services, membership details, and purchase advantages
  • Opened new accounts and documented personal, demographic and payment information in system

Flight Attendant & Steward

The International Civil Aviation Training Center
06.2016 - 07.2017
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Ensure safety and comfort of customers onboard aircraft.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Answered passengers' questions and provided solutions to issues arising during flights
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.

Manager

Manifest Solutions
03.2016 - 05.2017
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

High School Diploma -

The International Civil Aviation Training Center
TUNIS
06.2016

Skills

  • Speech Clarity
  • Problem Solving
  • Passenger Behavior Monitoring
  • Team Collaboration
  • Emergency Situations Management
  • Decision Making
  • Verbal and Written Communication
  • Ticket Checks
  • Aircraft Safety Checks
  • New Hire Coaching
  • First Aid and CPR
  • Customer Service
  • Quality Assurance
  • Crew Resource Management
  • Time Management
  • Sales and Marketing
  • Microsoft Office
  • Management
  • Team Leadership
  • Distribution and warehousing
  • Distribution experience
  • Distribution Services
  • Industry Trends
  • Managing Employee Relations
  • Data Entry

Accomplishments

  • Resolved product issue through consumer testing.
  • Attended various trainings and workshops and was rewarded with a job promotion as a result.
  • Recognized as Employee of the Month for handling intense situations with poise and compassion.

Languages

French
Native or Bilingual
Arabic
Native or Bilingual
Russian
Full Professional
German
Limited Working
Italian
Professional Working

Timeline

Driver

Uber
03.2022 - Current

Clerk- Distribution

Avantor Sciences
10.2021 - 02.2022

Material Handler / Avantor

Sciences
02.2021 - 10.2021

Kitchen Assistant

Byrsa Bistro restaurant
01.2021 - 02.2021

Bus attendant and Ticket seller /

Qawafel Gafsa
07.2018 - 12.2020

Call Center Sales Representative

Multimedia Limited, Gafsa
04.2017 - 07.2018

Flight Attendant & Steward

The International Civil Aviation Training Center
06.2016 - 07.2017

Manager

Manifest Solutions
03.2016 - 05.2017

High School Diploma -

The International Civil Aviation Training Center

Similar Profiles

CREATE PROFILE