Youssef Mohamed
Long Island City,NY
Summary
Enthusiastic, hardworking, and result-oriented seeking an opportunity to contribute my communication skills in a dynamic and collaborative work environment to gain experience.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
Sam's Fried Ice Cream
New York, NY
03.2024 - Current
- Assisted in taking customer orders and providing recommendations.
- Provided quality customer service with a friendly attitude.
- Ensured all dishes were prepared according to restaurant standards.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Cleaned cooking equipment after use according to safety protocols.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Processed payments accurately and efficiently using POS system.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Followed health code regulations when handling food items safely.
- Conducted daily inventory checks to ensure adequate product was available.
- Checked expiration dates on food products regularly and replaced expired items.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Cleaned counters and common areas to minimize spread of germs.
- Provided exceptional service to high volume of daily customers.
- Collected money, made change and counted out register at end of shift.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Refreshed inventory supplies for drink and napkin stations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Sales associate
Rizzo's fine pizza
New York City
05.2023 - 10.2023
- Customer service / Resolved customer inquiries and concerns promptly, demonstrating strong problem-solving skills and a commitment to customer success
- Provided excellent customer service by addressing inquiries, processing transactions, and resolving issues in a timely and professional manner
- Managed cash transactions with a high level of accuracy, balancing cash registers daily without any discrepancies.
- Greeted customers and provided exceptional customer service.
- Greeted customers and provided menus.
- Assisted in taking customer orders and providing recommendations.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Replenished condiments and other supplies at tables and stations.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Processed payments accurately and efficiently using POS system.
- Performed opening side work duties including setting up dining area for guests arrival.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Followed health code regulations when handling food items safely.
- Checked expiration dates on food products regularly and replaced expired items.
- Prepared food items such as salads, sandwiches, desserts., as needed.
Education
Baruch College Campus highschool
Skills
- Verbal and written communication
- Supply Restocking
- Operational standards
- Customer interaction
- Guest experiences
- Table Setting
- Order Taking
- Strong teamwork
- Menu Memorization
- Upselling strategies
- Food Preparation
- Proper equipment operation
- Food presentation
- Food allergy awareness
- Food safety procedures
- Reheating and cooldown procedures
- Cleaning and sanitizing
- Email and phone orders
- Salad and sandwich assembly
- Cleanliness standards
- Food safety knowledge
- Taking Orders
- Recordkeeping
- Safe Food Handling
- Table Bussing
- Beverage Preparation
- Guest Engagement
- Food Delivery
- Order Management
- Guest Relations Management
- Suggestive Selling
- Food safety understanding
- Menu knowledge
- POS operation
- Foreign language proficiency
- Strong Work Ethic
- High-volume dining
- Point of Sale (POS) system operations
- Memory retention
- Order Accuracy
- Special dietary requirements
- Dining customer service
Timeline
Restaurant Team Member
Sam's Fried Ice Cream
03.2024 - Current
Sales associate
Rizzo's fine pizza
05.2023 - 10.2023
Baruch College Campus highschool
Similar Profiles
Rachel DoveRachel Dove
Ice Cream Scooper at Sam's Ice CreamIce Cream Scooper at Sam's Ice Cream
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
Hasibul Hasan TalhaHasibul Hasan Talha
Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)