Youssef Zarda
Boston,MA
Summary
Versatile and results-oriented professional with experience at an Automotive Repair Shop, adept in vehicle maintenance and customer service. Excelled in diagnosing automotive issues and enhancing customer satisfaction through clear communication and timely deliveries. Demonstrated teamwork, problem-solving, and a positive attitude, significantly improving operational efficiency and client trust.
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
10
10
years of professional experience
Work History
Auto Mechanic
Automotive Repair Shop
03.2015 - 09.2022
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Built strong customer relationships through clear communication of repair needs and expected completion times.
Server Supervisor
El Gousto
08.2016 - 08.2019
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
Roof Maintenance
Skylight Marco
04.2017 - 04.2021
- Educated clients on proper roof maintenance techniques, prolonging the lifespan of their roofing systems significantly.
- Ensured timely maintenance and repair of facilities, providing a safe and comfortable environment for guests.
- Promoted a safe environment by promptly addressing any hazards or maintenance issues.
- Conducted thorough inspections to identify roofing issues, preventing potential leaks and damages.
- Execute maintenance and repair tasks that include sealing, caulking, and replacing weathered materials around skylight.
Delivery Driver
DHL Global Mail
10.2023 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
High School Diploma -
School Tarik
Morocco07-2015
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clean Driving Record
- Vehicle Maintenance
- Multitasking
Languages
Arabic
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Timeline
Delivery Driver
DHL Global Mail
10.2023 - 09.2024
Roof Maintenance
Skylight Marco
04.2017 - 04.2021
Server Supervisor
El Gousto
08.2016 - 08.2019
Auto Mechanic
Automotive Repair Shop
03.2015 - 09.2022
High School Diploma -
School Tarik
Similar Profiles
Lindsey PetersonLindsey Peterson
Secretary at Total Performance Automotive Repair ShopSecretary at Total Performance Automotive Repair Shop
Rafael GandolRafael Gandol
Mechanic at ARZADON MACHINE WORKS AND AUTOMOTIVE REPAIR SHOPMechanic at ARZADON MACHINE WORKS AND AUTOMOTIVE REPAIR SHOP
Gavin GayleGavin Gayle
Mechanic at Omar's Automotive Repair ShopMechanic at Omar's Automotive Repair Shop