Yovana Arellano
Sanford ,NC
Summary
Dynamic quality assurance professional with a proven track record at The Challenge Printing, enhancing processes and boosting customer feedback scores. Skilled in quality assurance practices and organization, I excel in multitasking and maintaining high standards under pressure, ensuring product excellence and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Quality Assurance
The Challenge Printing
Sanford, NC
05.2023 - Current
- Improved system quality assurance processes by developing and implementing comprehensive test plans.
- Established quality assurance protocols, resulting in improved customer feedback scores and brand reputation.
- Participated actively in quality assurance initiatives that contributed significantly towards reducing product defects.
Sales Associate
Marshalls Department Store
Sanford, NC
12.2022 - 05.2023
- Assisted customers in locating products, enhancing shopping experience and customer satisfaction.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming environment.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Food Preparation Worker
Jose’s Bakery
Sanford, NC
03.2022 - 09.2022
- Prepared goods following recipes and quality standards.
- Maintained cleanliness and organization of food preparation areas.
- Operated kitchen equipment safely, ensuring compliance with health regulations.
- Assisted in inventory management by tracking supplies and ingredients.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Education
High School Diploma -
Lee County High School
Sanford, NC06.2022
Skills
- Quality assurance practices
- Attention to detail
- Multitasking
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
Timeline
Quality Assurance
The Challenge Printing
05.2023 - Current
Sales Associate
Marshalls Department Store
12.2022 - 05.2023
Food Preparation Worker
Jose’s Bakery
03.2022 - 09.2022
High School Diploma -
Lee County High School