Yovani Deleon
SAN DIEGO,CA
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
14
14
years of professional experience
Work History
Security Officer
Oak View Group
09.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored CCTV cameras and alarm systems for security breaches.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Security Officer
Elite Security Services
09.2011 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided exceptional customer service, resolving client concerns promptly and professionally.
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
TTM Technologies
12.2018 - 08.2023
- Machine Operator Lamination
- Paperwork experience of Computer of Excel
Education
High School Diploma -
Maac Community Charter School
Chula Vista, CA06-2010
Skills
- Experience with visual inspection
- Communication
- Leadership
- Great with numbers
- Computer experience
- Able to work in fast-paced environments
- Security guard license
- CCTV monitoring
- Superior customer service
- Physical fitness
- Surveillance
- Relationship building and management
- FLUENT IN English & Spanish
- Report writing
- Incident reporting
- CCTV surveillance
- First aid and CPR
- Teamwork and collaboration
- Friendly, positive attitude
- Problem resolution
- Handcuff Certified
- Training and mentoring
- Decision-making
- Team building
Languages
English
Spanish
Timeline
Security Officer
Oak View Group
09.2024 - Current
TTM Technologies
12.2018 - 08.2023
Security Officer
Elite Security Services
09.2011 - Current
High School Diploma -
Maac Community Charter School
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