Yovani Jimenez Bennett
Summary
Learning ambassador with a proven history of customer obsession, attention to detail, and bias for action. Trusted and focused to uphold company values and push my team towards success.
Offering strong organizational skills and proactive approach to problem-solving, demonstrating willingness to learn and grow in new environment. Brings solid understanding of process optimization and data management, capable of quickly adapting to new systems and procedures. Ready to use and develop analytical and communication skills in Management role.
Overview
4
4
years of professional experience
Work History
Proccess Assistant
Amazon AMZL
09.2021 - Current
- Monitored and reported on process performance to verify compliance with established standards.
- Assisted coworkers and staff members with special tasks on daily basis.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Identified and resolved process issues to drive optimal workflow and business growth.
DS Amazon Associate
Amazon AMZL
06.2021 - Current
- Stocked merchandise, clearly labeling items, and arranging according to trainings and standard operations proccesses.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Learning Ambassador
Amazon
01.2022 - 02.2024
- Supervised associates in use and care of classroom equipment and materials to prevent injuries and damage.
- As an ambassador I was able to cover process assistant roles.
- Trained and certified in all warehouse process pass and operations from package intake to shift handoff.
- Maintained and exceeded quality and productivity metrics in all process paths.
- Trained and certified in all critical roles including Trailer Dock Release Processes, Hazmat Cleanup, and back-end packages Problem Solve.
- As an ambassador I was able to train new associate that are coming in during the business the time of the year, handling classes of maximum12 associates and being able to succeed with the training.
Education
High school diploma -
COBAY Teabo
Skills
- Safety management
- Workflow management
- Assignment delegation
- Management support
- Performance monitoring
- Attendance tracking
- Process documentation
- Process flows
- Quality assurance
- Workflow planning
Accomplishments
- Supervised team of over 100 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Learning Ambassador
Amazon
01.2022 - 02.2024
Proccess Assistant
Amazon AMZL
09.2021 - Current
DS Amazon Associate
Amazon AMZL
06.2021 - Current
High school diploma -
COBAY Teabo
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