Summary
Overview
Work History
Education
Skills
References
Education and Training
Timeline
Generic

Yovani Zarinana

Waukegan,IL

Summary

Results-driven Car Sales Advisor known for productivity and efficiency in task completion. Specialize in customer relationship management, sales strategy implementation, and product knowledge dissemination. Excel in communication, negotiation, and empathy, skills that enhance performance in guiding customers through purchasing processes to meet both needs and preferences.

Overview

6
6
years of professional experience

Work History

Toyota Car Sales Advisor

Toyota
Waukegan, IL
08.2024 - Current
  • Test drove vehicles with customers to demonstrate performance capabilities.
  • Researched competitive pricing strategies in order to remain competitive within the market.
  • Maintained up-to-date knowledge of new products, services, accessories and pricing strategies.
  • Negotiated prices and contracts with customers for a mutually beneficial deal.
  • Utilized dealership computer systems to generate reports such as sales trends analysis or inventory tracking information.
  • Arranged transportation for purchased vehicles from dealership lot to customer's home address when required.
  • Processed paperwork associated with sales transactions such as invoices, titles, registrations and finance agreements.
  • Demonstrated features and benefits of vehicles to potential buyers.
  • Greeted customers and answered questions regarding vehicles.
  • Conducted follow-up calls to ensure customer satisfaction after purchase or lease agreement was finalized.
  • Consistently exceeded quotas by pursuing and closing sales.

Wireless Retail Sales Representative

AT&T
Waukegan, IL
08.2023 - 08.2024
  • I greeted customers, identified their needs, and provided product information.
  • Upsold additional products when appropriate, to increase store revenue.
  • Performed opening and closing duties, such as counting money in the register drawer, or restocking supplies.
  • Attended weekly team meetings to discuss sales goals and strategies.
  • Demonstrated knowledge of promotions, discounts, and loyalty programs.
  • Resolved customer complaints in a professional manner.
  • Initiated contact with potential customers through cold-calling techniques.
  • Engaged positively with each customer, providing professional, polite support for sales and service needs.
  • Consistently met or exceeded sales quotas by assessing and meeting customer needs.
  • Developed relationships with customers in order to increase sales opportunities.
  • Followed up with customers after initial phone conversations to ensure satisfaction with the purchased product or service.

Field Technician

Cyient Ltd
Tupelo, MS
10.2021 - 07.2023
  • Used logging tools to collect data from the field, supporting engineer analysis.
  • Gathered information and reports, escalating product concerns to field services management.
  • Drove company vehicles and rental vehicles to and from customer locations to perform field maintenance.
  • Maintained product knowledge, and aptitude to perform troubleshooting and diagnostics.
  • Met and exceeded customer demands through responsive, accurate on-site maintenance.
  • Relayed important safety guidelines to clients to achieve a thorough understanding of new equipment.
  • I traveled from state to state within the U.S. to work on assigned projects.
  • Worked with customers on accessing power lines so projects could be completed.

Material Handler

Abbott
Gurnee, IL
03.2020 - 03.2021
  • Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
  • Protected company inventory by maintaining and organizing storage areas.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Packed boxes and stock using organizational guidelines.
  • worked on packing and assembling Covid-Kits Within a team group effort

Warehouse Associate

Peapod
Lake Zurich, IL
06.2019 - 02.2020
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Received merchandise into warehouse, relocated products using Bins and pallet jacks and processed orders for shipment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
04.2019

Skills

  • Data collection
  • Professional communication
  • Workplace safety
  • Technical analysis
  • Pallet jack operations
  • Leadership and team building
  • Material handling
  • Assembly and production
  • Sales strategies
  • Customer service
  • Employee motivation
  • Upselling strategies
  • Sales expertise
  • Product knowledge
  • Customer relationship building
  • Exceeds sales goals
  • Closing techniques
  • Sales negotiation
  • Customer relationship management
  • Cold calling
  • Sales strategies
  • Upselling techniques
  • Customer service
  • Follow-up communication
  • Goal-oriented mindset
  • Client relationship building
  • Time management

References

References available upon request.

Education and Training

other

Timeline

Toyota Car Sales Advisor

Toyota
08.2024 - Current

Wireless Retail Sales Representative

AT&T
08.2023 - 08.2024

Field Technician

Cyient Ltd
10.2021 - 07.2023

Material Handler

Abbott
03.2020 - 03.2021

Warehouse Associate

Peapod
06.2019 - 02.2020

High School Diploma -

Waukegan High School

Similar Profiles

CREATE PROFILE