Yovanis Alexander Cruz
Houston,TX
Summary
Dynamic and reliable driver with a clean record and extensive experience at Uber Technologies, Inc. Proven expertise in route planning and customer service, consistently achieving on-time deliveries. Adaptable and safety-focused, I excel in optimizing travel efficiency while maintaining high standards of professionalism and client satisfaction.
You can count on me almost at driving any type of vehicles and providing
The best effort to get my clients and teens on time where they need to go.
Overview
7
7
years of professional experience
Work History
DRIVER FOR RIDERS
UBER TECHNOLOGIES , INC
01.2021 - 01.2025
- Operated commercial vehicles for timely delivery of goods to various locations.
- Ensured compliance with safety regulations and company policies during transport operations.
- Maintained accurate logs of vehicle maintenance and fuel consumption records.
- Collaborated with dispatch team to optimize routes and enhance delivery efficiency.
- Implemented strategies to reduce fuel costs through efficient driving practices and route planning.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Driver for Persons
Lyft , Inc
01.2022 - 05.2023
- Delivered timely and safe transportation for diverse clientele across multiple regions.
- Navigated various routes effectively, utilizing GPS technology to optimize travel times.
- Provided excellent customer service by addressing passenger inquiries and concerns promptly.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
Baker /csr
Randalls Food and Drugs Lp
01.2019 - 12.2020
- Prepared a variety of baked goods, ensuring consistency in taste and presentation.
- Operated commercial baking equipment, adhering to safety protocols and operational guidelines.
- Managed inventory levels of baking supplies, minimizing waste and ensuring product availability.
- Trained new staff to help out in the service side atteding customers handling bread money the most proper way.
Driver and Customer Service
FOUR SEASONS FOOD, INC
01.2018 - 12.2019
- Executed efficient delivery vehicle operations to support timely food delivery services.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Adhered to safety protocols and traffic regulations during operations.
- Assisted in loading and unloading products for efficient transport.
- Communicated effectively with team members to coordinate delivery schedules.
- Conducted routine inspections of vehicles to ensure optimal performance.
- Implemented best practices for route optimization, reducing travel time.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Education
Associates - Automotive Technician
Universal Technical Institute
Houston, TX11.2011
High School Diploma - General Academics
George Bush Highchool
Houston, TX05.2010
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Safe driving practices
Problem-solving
Punctual and reliable
Safety management
Route planning
Adaptable driving techniques
Basic vehicle repairs
Languages
Español
Native or Bilingual
Timeline
Driver for Persons
Lyft , Inc
01.2022 - 05.2023
DRIVER FOR RIDERS
UBER TECHNOLOGIES , INC
01.2021 - 01.2025
Baker /csr
Randalls Food and Drugs Lp
01.2019 - 12.2020
Driver and Customer Service
FOUR SEASONS FOOD, INC
01.2018 - 12.2019
Associates - Automotive Technician
Universal Technical Institute
High School Diploma - General Academics
George Bush Highchool