Yovanka Alexander

• Answer incoming calls, assist callers with requests and answering questions to the best of my knowledge.
• Managed Credit Card receipts for quarterly Credit Card information/reports for Gilson Wash Councilman Simon Hooke.
• Assisted in preparing documents and distributing General Assistance Forms to constituents.
• Distribution of checks and making copies for Gilson Wash Admin records.
• File and Organize all documents such as General Assistant Requests, and Credit Card information pertaining to Councilman Hooke. (Gilson Wash Admin)

• Answer all incoming calls and send officers to the incoming calls for police assistance as well as carrying on information to other local officials regarding the traffic calls.
• Make immediate decision on the calls received and prioritize the calls from emergent to non emergent.
• Assure officers safety by sending back up such as tribal security, housing security, fish and game, fire department, ems assistance. Also did welfare checks every 3 minutes or sooner depending on the nature of the call.
• Keep good and open communications with ems, fire, and medical personnel on scene as well as my responding officer.
• Attend Bi-Weekly Dispatch Meeting every monday morning,

Answer all incoming calls as well as 911 phone, assure officers safety. Dispatch Officers, EMS, and Fire Department to calls where their services were requested. I would have to carefully pay attention to all callers and any background noises for the safety of the responders. Report any changes to the calls via Police/EMS/Fire radios. During all traffic stops I had to run Arizona Criminal Justice Information System checks as requested by Law Enforcement as well as Criminal Information Justice Systems which was used for running license plate information and warrant check information in the State of Arizona and Nationally. I carried a Level A Certification in both NCIC and ACJIS.

My duty was to answer phone calls, send officers to locations where they were needed. Make immediate decisions on prioritizing calls for officer assistance. Assure officers safety as well as other reporting personnel. Request for EMS/Fire or Forestry, as well as Tribal Security as requested by Tribal Police. Keep open contact with FIsh and Game, Forestry, or EMS/Fire. I also was a Lead Officer within Communications and had to attend Bi-Weekly Law Enforcement Supervisors Meetings when our Communications Supervisor was unavailable.