Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yovela Kelly

Baytown,TX

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Personable staffing analyst with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Unit Administrative Assistant

Houston Methodist
08.2022 - 04.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed an average of 40 calls per shift of loved ones being able to reach patients, and taking messages for the nurses when they were preoccupied.

Staffing Analyst

Houston Methodist
02.2022 - 08.2022
  • Developed and implemented on boarding and orientation programs for new employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Managed work schedules for +100 employees of nurses and techs, to avoid unbalanced shifts.
  • Available to +100 employees via email, call or texts to help with scheduling or missing hours worked

Unit Administrative Assistant

Houston Methodist
06.2020 - 02.2022
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Prepared and processed patient referrals and transfer requests.

CNA

Houston Methodist
06.2018 - 06.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

CNA

Bay Area Regional Medical Center
07.2014 - 05.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

No Degree - Nursing

Pikes Peak Community College
Colorado Springs, CO

No Degree - Nursing

Lee College
Baytown, TX

High School Diploma -

Del Valle High School
Del Valle, TX
03.2007

Skills

  • Patient Referral
  • Computer Proficiency
  • Calendar and Appointment Management
  • Outpatient Procedures
  • Equipment Orientations
  • Affirmative Action Guidelines
  • Microsoft Office
  • Organizational Standards
  • Maintain Employment Records
  • Remote Conferencing and Communication
  • Employment Data Tracking
  • Hiring and Staffing

Timeline

Unit Administrative Assistant

Houston Methodist
08.2022 - 04.2023

Staffing Analyst

Houston Methodist
02.2022 - 08.2022

Unit Administrative Assistant

Houston Methodist
06.2020 - 02.2022

CNA

Houston Methodist
06.2018 - 06.2020

CNA

Bay Area Regional Medical Center
07.2014 - 05.2018

No Degree - Nursing

Pikes Peak Community College

No Degree - Nursing

Lee College

High School Diploma -

Del Valle High School
Yovela Kelly