Summary
Overview
Work History
Education
Skills
Languages
Languages
Websites
References
Timeline
Generic

Yowan Perez

Lawrence

Summary

Dynamic professional with a strong work ethic and effective communication skills, dedicated to enhancing business performance through adaptability and resourcefulness. Proven ability to excel in both individual and team settings, driving company objectives while delivering high service value. Passionate about continuous growth and efficiency, committed to supporting organizational goals.

Overview

7
7
years of professional experience

Work History

Business Analyst

CNSWARE
Beverly
10.2024 - 02.2025
  • Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
  • Optimized workflows through EPICOR
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized various software and tools to streamline processes and optimize performance.

Sales Associate

BJ's Wholesale Club
05.2022 - 08.2024
  • Created memorable customer experiences by offering personalized sales support
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Arranged and display merchandise to promote sales
  • Inventoried stock and requisitioned new inventory
  • Tracked customer data and created sales reports, using data to identify opportunities and improve sales
  • Provided accurate information about products, prices and availability both in person and over the phone

Sales Associate

Walmart
10.2019 - 05.2022
  • Promoted visual presentation standards by keeping store replenished
  • Provided excellent customer service
  • Managed multiple tasks simultaneously while meeting sale event deadlines
  • Uphold store maintenance standards
  • Trained and mentored new team members
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires

Corporate Work Study

Raytheon
09.2017 - 06.2020
  • Worked at the Raytheon Library while in high school
  • Accountable for making sure every person has their needs in the engineering field such as MATLAB
  • In charge of managing the library
  • Responsible for the employees who needed help looking for the correct information on their field of expertise
  • Enhanced office efficiency with well-organized supplies and updated tracking spreadsheets
  • Simplified office procedures to increase efficiency and productivity
  • Assisted with data entry into the department's database system

Education

Bachelor of Science (B.S.) - Business Management and Entrepreneurship

University of Massachusetts Lowell, Manning School of Business
Lowell, MA
05.2024

High School Diploma - US

Notre Dame Cristo Rey High School
Lawrence, MA
06.2020

Skills

  • Microsoft Windows
  • MS Office
  • Excel
  • Outlook
  • PowerPoint
  • Word
  • Problem-solving
  • Adaptability and flexibility
  • Self-motivated
  • Verbal and written communication
  • Cash handling
  • Attention to Detail
  • Analytical skills
  • Organizational skills

Languages

Spanish, Bilingual

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Business Analyst

CNSWARE
10.2024 - 02.2025

Sales Associate

BJ's Wholesale Club
05.2022 - 08.2024

Sales Associate

Walmart
10.2019 - 05.2022

Corporate Work Study

Raytheon
09.2017 - 06.2020

Bachelor of Science (B.S.) - Business Management and Entrepreneurship

University of Massachusetts Lowell, Manning School of Business

High School Diploma - US

Notre Dame Cristo Rey High School

Similar Profiles

CREATE PROFILE
Yowan Perez