Yozelyn Mata
Phenix ,AZ
Summary
Highly organized, proactive and punctual. Works well within team settings. Strong interpersonal communication skills to convey and relay expectations. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Committed to utilizing my skills to help others, while working towards the mission of a company. Proficient in various platforms, languages, and embedded systems.
Overview
5
5
years of professional experience
Work History
Sales Associates
Bath & Body Works
Phoenix, AZ
09.2025 - 01.2026
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and product offerings to provide accurate information.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
- Executed visual merchandising standards to optimize product presentation and drive sales.
- Supported inventory management by conducting regular stock checks and organizing product displays.
Custodian
CCS
Glendale
02.2024 - 10.2025
- Used appropriate safety equipment such as gloves, masks, and goggles
- Organized and maintained all janitorial supplies, resulting in a X% reduction in inventory costs
- Consistently received excellent feedback from customers on the cleanliness of the building
- Cleaned and disinfected bathrooms and other high-traffic areas to ensure a safe and healthy environment
- Vacuumed carpets, dusted furniture, and mopped floors to maintain a clean and presentable environment
Cashier
Chavelas corner shop
Glendale
02.2023 - 06.2023
- Operated the cash register, collected payments and provided accurate change.
- Performed cashier duties in a high-volume retail environment, processing up to X transactions per shift.
- Greeted customers in a friendly and professional manner.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Runbeck Election Svc, Everphase LLC
Glendale
08.2020 - 12.2021
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives
Education
High School Diploma -
Linda Abril Educational Academy
Phoenix05.2020
Skills
- Adaptability Experienced
- Ability to Work in a Team Skillful
- Computer Skills Experienced
- Communication and Presentation Experienced
- Fast Learner Experienced
- Customer service
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Client service
- Customer needs assessment
Languages
Spanish
Native or Bilingual
Timeline
Sales Associates
Bath & Body Works
09.2025 - 01.2026
Custodian
CCS
02.2024 - 10.2025
Cashier
Chavelas corner shop
02.2023 - 06.2023
Runbeck Election Svc, Everphase LLC
08.2020 - 12.2021
High School Diploma -
Linda Abril Educational Academy