YRANNA M. BAEZ PAREDES

• Provide administrative support for executive and/or senior administrator and direct support activities for all levels of the unit/association/department/organization
• Manage internal and external communications including reviewing and screening incoming/outgoing personal and confidential correspondence and phone calls
• Coordinate travel arrangements for executive and other individual
• Develop and maintain positive liaison relationships with various internal and external customers including employees, executives, trustees, legislators, faculty, students, donors, alumni and the general public
• Arrange logistics for appointments and meetings; prepare agendas
• Coordinate with Financial Officer on executive financial matters; prepare and monitor budget information
• Coordinate complex projects, events, and programs
• Provide administrative and logistical support for internal/external/national boards, committees and/or councils which the executive participates in, leads and/or sponsors
• Coordinate office operations, administrative functions, and direct staff work activities
• May supervise, train and provide performance input for assigned administrative staff.
• Managed all aspects of catering needs for special events hosted by the organization.
• Monitored incoming emails and responded accordingly in a timely manner.
• Oversaw inventory control processes ensuring availability of supplies at all times.
• Scheduled appointments for executives with external parties such as vendors or suppliers.
• Maintained confidential records and files related to executive operations.
• Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.

• Organize and manage complex calendars and meeting schedules to four executives partners.
• Arrange end to end domestic and international travel to four executives partners.
• Applying knowledge of firm policy, submitting for budget approvals, and confirming cross border travel requirements.
• Prepare, process and track business expenses for executives partners in compliance with firm policy.
• Prepare and revise documents including presentations, emails, reports and agendas in accordance with firm's standards.
• Coordinate internal and external events, in compliance with meeting and events policy and process.
• Use firm knowledge, tools and network of resources to execute on deliverables and solve problems that arise to meet customers’ expectations.
• Maintain documents on appropriate file servers and repositories, aid in the adherence to and reinforcement of record retention policies.

• Assist in processing loan applications, including reviewing, organizing, and ensuring the completeness of loan documents.
  Order and manage vendor services such as appraisals, title work, flood determinations, credit , and other necessary documents.
  Ensure compliance with lending regulations and company policies.

Handle customer inquiries and requests regarding loan status, payments, and other relevant information.
Address customer issues, and escalate as needed.

• Administrative Tasks: Prepare and compose written correspondence and memos for loan officers.s and manage calendars for loan officers.
  Maintain and update loan files and databases.
  Track loan status and ensure timely follow-up on outstanding issues.
• Enter and update loan data in the bank's computer systems.
  Maintain and organize loan documents, ensuring accuracy and completeness.

Act as a backup for loan department positions and functions
Respond to routine loan officer or customer inquiries relative to account balances, loan balances and payoff requests.

• Planning and scheduling meetings
• Appointing new employees and give training
• Helping the manager in conference
• Regular interaction with all the staff members including technical department
• Handle managerial duties in the absence of manager.

• Manage and maintain executives schedules
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
• Prepare responses to correspondence containing routine inquiries.

• Prepare and edit correspondence, communications, presentations and other documents
• Conduct research, assemble and analyze data to prepare reports and documents
• Manage and maintain executives schedules, appointments and travel arrangements
• Arrange and coordinate meetings and events
• Liaise with internal staff at all levels.

• Personnel Supervision
• VIP Lounge Authorization
• Assurance a excellent customer service
• Deploy all available resources to best advantage in order to satisfy passenger and operational requirements arising during each duty period
• Respond to queries and complaints in an efficient and timely manner in order to restore passenger confidence
• Ensure Lounge Agents are well motivated, groomed and able to perform their tasks in an efficient and professional manner to ensure a high level of customer service.