Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Ysabel Bangayan

Rancho Cucamonga

Summary

Experienced with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

8
8
years of professional experience

Work History

Self Employed Artist

Etsy Shop
03.2024 - Current
  • Managed multiple projects simultaneously, ensuring timely completion while maintaining high standards.
  • Researched art trends to inform creative direction and maintain relevance within the industry.
  • Sold original art pieces through online platforms, with direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.

Barista

The Coffee School Bus
02.2024 - 04.2025
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment..
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Lab Technician

Nelson Labs
09.2022 - 10.2023
  • Conducted routine analyses using laboratory equipment, ensuring accuracy and reliability of results.
  • Performed sample preparation and handling for various tests, adhering to safety protocols.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Maintained laboratory inventory and supplies, ensuring availability for ongoing projects.

Customer Service Representative

Lowe's Home Improvement
03.2018 - 08.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Welcomed, greeted and assisted guests in high-traffic store.
  • Answered product and service questions, suggesting other offerings to attract potential customers.

Education

Psychology

California State University
San Bernardino, CA

Skills

  • Creative problem solving
  • Retail store support
  • Money handling abilities
  • Sales expertise
  • Complaint resolution
  • Teamwork and cooperation
  • Superb attention to detail

Hobbies and Interests

Art, Computer Work, Traveling, Cooking, Reading

Timeline

Self Employed Artist

Etsy Shop
03.2024 - Current

Barista

The Coffee School Bus
02.2024 - 04.2025

Lab Technician

Nelson Labs
09.2022 - 10.2023

Customer Service Representative

Lowe's Home Improvement
03.2018 - 08.2019

Psychology

California State University

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