Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ysabel Lopez

Byron Center,MI

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.


Reliable Freight Handler with 5 years of experience in shipping and packing. Successful at working quickly with proficiency in microsoft use and data entry. Adapt at performing detailed inspections and following directions with no supervision.


Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

5
5
years of professional experience

Work History

Freight Lead FT

Under Armour
03.2022 - Current
  • Keep the stockroom and the sales floor stocked, clean and organized
  • Keep the ball moving in the stores busiest seasons, making sure products are always available for the customers.
  • Accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns, and merchandising.
  • Manage markdowns and re-ticketing, stock transfers and damaged goods
  • Reduced shipping errors by consistently maintaining accurate documentation for all transported goods.
  • Assisted in the hiring process of new employees, contributing to the growth of a skilled workforce within the company.
  • Enhanced customer satisfaction with timely delivery of shipments through effective coordination of transportation schedules.
  • Maintained compliance with industry regulations by strictly adhering to established policies and procedures during all freight operations.
  • Collaborated with team members to ensure smooth daily operations, resulting in improved overall productivity.
  • Improved freight processes by streamlining workflows and implementing efficient organization strategies.
  • Conducted regular safety training sessions for staff members, promoting a safe work environment and reducing workplace incidents.

Stock Lead PT

Gap
05.2021 - 02.2022
  • Contribute to the profitability of the retail operation by receiving, handling, and managing the inventory of merchandise and supplies in a timely and organized manner.
  • Organize the stockroom , ensure accurate labeling, logical placement, neat arrangement, and cleanliness.
  • Maintained a safe working environment, complying with company safety policies and OSHA regulations.
  • Contributed to positive workplace culture by demonstrating strong work ethic, adaptability, teamwork ability, professionalism under pressure situations.
  • Enhanced customer satisfaction by efficiently managing stock levels and ensuring product availability on the sales floor.
  • Managed returns processing effectively by inspecting damaged items, updating inventory records, and initiating refunds or exchanges as appropriate.
  • Assisted in annual physical inventory counts ensuring accuracy and compliance with company guidelines.

Sales Associate

Adidas
08.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Levi's Strauss & Co
07.2019 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

B.A. - Legal Studies

Grand Valley State University
Allendale

Wyoming High School
Wyoming
05.2019

Skills

Languages

Spanish
Professional Working

Timeline

Freight Lead FT

Under Armour
03.2022 - Current

Stock Lead PT

Gap
05.2021 - 02.2022

Sales Associate

Adidas
08.2020 - 04.2021

Sales Associate

Levi's Strauss & Co
07.2019 - 08.2020

B.A. - Legal Studies

Grand Valley State University

Wyoming High School

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Ysabel Lopez