Ysabel Meza
Lancaster,CA
Summary
Driven professional with a proven track record at Saddleback Market / Chevron Gasoline Station, excelling in customer service and conflict resolution. Demonstrated ability to enhance store appearance and customer experience, leveraging skills in POS system operation and teamwork. Known for exceptional people skills and a results-driven approach, consistently fostering customer loyalty and workplace efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Saddleback Market / Chevron Gasoline Station
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
Overnight Stocker
Walmart
07.2021 - 01.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
Littlerock High School
Littlerock06.2021
Skills
- Exceptional Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Money Handling
- Conflict Resolution
- Store Opening and Closing
- POS System Operation
- Cleaning techniques
- Merchandise Display
Accomplishments
I own my own business for custom painting and murals and am currently enrolling in AVC to Paint cars and own my own personal custom car detail shop.
Affiliations
I do work for Lancaster Blvd for Art events and hosting music events. I’ve also done Murals for numerous Restaurants and Small Businesses
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Saddleback Market / Chevron Gasoline Station
03.2022 - Current
Overnight Stocker
Walmart
07.2021 - 01.2022
Littlerock High School
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