Ysabel Montenegro
Cranston,RI
Summary
I am a dedicated and hardworking professional with several years of experience in customer service and education. I began working at age 15 as a cashier at Little Caesars, where I developed strong customer service, time management, and teamwork skills. I later worked as a restaurant host from 2021 to 2023, further strengthening my communication and organizational abilities in fast-paced environments.
More recently, I transitioned into working with children, first as a kids coach at Edge Fitness and as an after-school teacher. Through my reliability and commitment, I was offered opportunities to substitute teach and eventually became a full-time substitute before moving into my current role as a full-time assistant teacher in a Montessori classroom. I value communication, empathy, and creating supportive environments, and I take pride in being someone others can rely on and talk to.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
Montessori Children's House and School
09.2023 - Current
- Supported classroom management by assisting lead teacher with daily lesson plans and activities.
- Facilitated student learning through individualized instruction and adaptive educational techniques.
- Enhanced classroom environment by organizing materials and resources to promote engagement.
- Collaborated with staff to implement Montessori teaching methods, fostering independence in students.
- Assisted in maintaining a safe, nurturing classroom atmosphere conducive to learning and exploration.
- Supervised recess, lunch and daily student intake and dismissal.
Kids Counselor
Edge Fitness Club
10.2023 - 01.2024
- Mentored kids while their parents would work out
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Organized and facilitated engaging activities for children, promoting social interaction and skill development.
- Implemented feedback from parents and children to enhance program offerings and activity planning.
- Monitored all activities to maintain maximum level of safety.
- Maintained accurate safety and attendance records.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Involved children constructively in play activities to assist emotional, physical and intellectual development.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
Host
Federal Taphouse
12.2021 - 06.2023
- Greeted and seated guests, ensuring efficient table turnover and positive dining experience.
- Managed reservation systems, optimizing seating arrangements to maximize capacity during peak hours.
- Coordinated with kitchen and wait staff to ensure timely service and guest satisfaction.
- Trained new hosts on customer service protocols and reservation management software.
- Monitored dining area for cleanliness and readiness, maintaining high standards of appearance.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Little Caesars
07.2020 - 03.2021
- Assisted in food preparation and service for diverse menu items.
- Maintained cleanliness and organization of kitchen and dining areas.
- Operated kitchen equipment safely while adhering to sanitation standards.
- Delivered exceptional customer service by addressing inquiries and requests promptly.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels, notifying supervisors of low stock or supply needs.
- Adapted quickly to changing tasks and priorities in fast-paced environment.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
Cranston High School East
Cranston, RISkills
- Self-awareness
- Motivational skills
- Task delegation
- Creativity enhancement
- Feedback delivery
- Decision-making
- Clear communication
- Data entry
- Verbal and written communication
- Critical thinking
- Attention to detail
- Leadership development
- Strategic planning
- Work coordination
Languages
Spanish
Native or Bilingual
Timeline
Kids Counselor
Edge Fitness Club
10.2023 - 01.2024
Assistant Teacher
Montessori Children's House and School
09.2023 - Current
Host
Federal Taphouse
12.2021 - 06.2023
Cashier
Little Caesars
07.2020 - 03.2021
High School Diploma -
Cranston High School East