Ysabel Smith
Fullerton,CA
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kid's Club Worker
LA Fitness
01.2024 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Cashier/Customer Service Cashier
First Treat Yogurt
10.2020 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Cheerleading Coach
Livermore Junior Football League
07.2019 - 11.2020
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Education
No Degree - Child Development
California State University, Fullerton
Fullerton, CA05.2026
High School Diploma -
Livermore High School
Livermore, CA06.2022
Skills
- Leadership Qualities
- CPR training
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer Service
- Cash Handling
- Cleaning and sanitizing
- Written and verbal communication
- Professionalism and Courtesy
Certification
- License
Timeline
Kid's Club Worker
LA Fitness
01.2024 - Current
Cashier/Customer Service Cashier
First Treat Yogurt
10.2020 - 07.2023
Cheerleading Coach
Livermore Junior Football League
07.2019 - 11.2020
No Degree - Child Development
California State University, Fullerton
High School Diploma -
Livermore High School