Ysabella Munoz-Mas

· Receive patient specimens followed by protocol.

· Complete multiple tasks in a timely manner while maintaining patient confidentiality.

· Answered incoming phone calls to address questions or transfer to appropriate staff members while maintaining professional phone etiquette.

· While participating in the internship, opportunities to work with a team were presented. The team that I worked with provided many different team-building exercises and a community service project for Menorah Park of CNY.

· Acted as an assistant. Performing tasks such as organizing files and documents for many different programs for Mercy Works services.

· Assisted children in forming healthy friendships.

· Helped the teacher set up for enjoyable activities, do crafts, and snack time.

· Maintained organized and accessible activity areas by efficiently storing and arranging supplies.

· Followed YMCA childcare policies, schedules, and supervision standards.

· Enhanced academic, social and emotional learning through structured playtime.

· Observed and monitored the safety of all children in care.

. Monitored safety, cleanliness, and child well-being throughout care center spaces.