Ysamar Ventura
New York
Summary
Dynamic Beauty Consultant with extensive retail experience at Walgreens, excelling in customer service and client relationship building. Proven ability to enhance customer satisfaction through tailored consultations and product recommendations. Detail-oriented and skilled in inventory management, consistently achieving operational efficiency while fostering a welcoming shopping environment.
Overview
14
14
years of professional experience
Work History
Beauty Consultant
Walgreens
01.2019 - Current
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted consultations to understand client's desired look.
Sales Associate
GNC
03.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Pharmacy Technician
Duane Reade Pharmacy
01.2017 - 04.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cashier
Duane Reade Pharmacy
01.2011 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate Of Arts - Business Administration
BMCC
New York, NYSkills
- Customer service
- Inventory management
- Team collaboration
- Visual merchandising
- Retail experience
- Client relationship building
- Detail-orientated
Languages
Spanish
Native or Bilingual
Timeline
Beauty Consultant
Walgreens
01.2019 - Current
Sales Associate
GNC
03.2018 - 12.2018
Pharmacy Technician
Duane Reade Pharmacy
01.2017 - 04.2018
Cashier
Duane Reade Pharmacy
01.2011 - 01.2017
Associate Of Arts - Business Administration
BMCC
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