Ysanlli Adalis Polanco Acosta
Temple,PA
Summary
Efficient billing professional with 6 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
A hardworking person, always willing to learn and looking for better opportunities to grow. Willing to do anything trained to. Happy, enthusiastic, responsible, courageous, and motivated. Has grown so far and will stop at nothing to help support the family.
Overview
6
6
years of professional experience
Work History
Financial Services Clerk
Senda Auto Sales INC
10.2017 - Current
- Maintained detailed records of customer payments and billing adjustments.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Properly processed deposits, withdrawals and payments for average of 25 customers weekly.
- Operated computers programmed with accounting software to record, store and analyze information.
- Skilled at working independently and collaboratively in team environments.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
L.D. Brandeis HS
New York, NY06.2006
Skills
- Sales Training
- Strategic Planning
- Credit and Cash Transactions
- Hospitality and Accommodation
- Teamwork and Collaboration
- Reading Comprehension Skills
- Registration Documents
- Speaking Clearly
- Checking Inventories
- Answering Customer Questions
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved customer issues which led to higher sales.
- Collaborated with team of 5 in the development of better marketing plans.
- Achieved better relationship with customers through effectively helping with problem solving.
Reading, Planting, and Journaling,
Reading, I love to read motivational books and articles that help me grow as a woman, as a mom, and professionally. Planting, I have always loved flowers but at heart I have grown a love for tropical plants such as the Monstera, and the Majesty Palm. I also have grown a liking for calming plants, such as the Lavender flower, Aloe, and the Pothos plant. Journaling, I love to record and write my progress, my worries, and what I can do to help and improve things for myself and my family in the future.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Financial Services Clerk
Senda Auto Sales INC
10.2017 - Current
High School Diploma -
L.D. Brandeis HS
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