ysemia ingram
Burbank,CA
Summary
Dynamic professional with experience as a Group Facilitator at Impact Drug and Alcohol Treatment Center, skilled in conducting intake interviews and fostering professional relationships. Proven ability to analyze data and communicate effectively, enhancing group therapy outcomes. Adept at multitasking in high-pressure environments, ensuring exceptional service and client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Group Facilitator
Impact Drug and Alcohol Treatment Center
08.2019 - 03.2025
Facilitated Groups specializing in CBT Therapy coping skills and triggers.
Server
NY Big Apple Deli
02.2010 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GED -
IHSS Academy
Los Angeles, CA03-2020
Skills
- Intake interviews
- Professional relationships
- Data analysis
- Verbal and written communication
Certification
CCAPP Certified Counselor
Languages
Spanish
Timeline
Group Facilitator
Impact Drug and Alcohol Treatment Center
08.2019 - 03.2025
Server
NY Big Apple Deli
02.2010 - 02.2019
GED -
IHSS Academy
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